[Skandha]

@friarpaul: Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

#infinite-handle {
    position:relative !important;
}

Let me know if does the trick.
Kind Regards,
Skandha

[Skandha]

@a74bucll: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-responsive/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help,
don’t hesitate to let me know. Have a good day!

Kind Regards,
Skandha

[Skandha]

@effess: Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

body.home #content .entry-title {
    display:none;
}

Let me know if this works out.

Kind Regards,
Skandha

[Skandha]

@wackoj123 @marga: Hello guys, we cannot suggest you a plugin that we do not own. So please find a suitable plugin gallery plugin from the wordpress plugin repository. I am sure you will find lots of plugin that you fulfill your needs.

Let me know if you have any other issues.
Regards,
Skandha

[Skandha]

@douglas-moxleygmail-com: Hello there, all of our themes come along with the support you need. If you have any issues, please post in our support-forum. Sorry for the inconvenience!

To remove the border around navigation:
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

#primary-menu {
	border:none;
}

Let me know if this works out.
Kind Regards,
Skandha

[Skandha]

@vraba: Glad I could help you out. Have a good day!

Regards,
Skandha

[Skandha]

@asiya1: Remove the CSS you have added previously and
Go to = Appearance => Customize => Additional CSS and add the following CSS Code.

#site-header-menu {
    width:50%;
}

Let me know if this works out.
Regards,
Skandha

[Skandha]

@nanaya: The recommended size for header image is 1920*1080px but you have uploaded an image of a low dimension than the recommended size. So the image is not scaling properly when you reduce the screen size. You can check out the theme-instructions for more information.Please try uploading an image close to the recommended header image size.

Regards
Skandha

[Skandha]

@emeardon: The recommended size for featured image is 533*533px. You can check-out out the theme-instructions for more info. I suggest you to change the size of the featured image to the recommended size and upload it.

Let me know if this solves your issue.
Regards,
Skandha

[Skandha]

@vraba: Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

#header-left-menu {
	color:#27ae60;
}

Let me know if this works out.
Regards<
Skandha

[Skandha]

@heidi-bissell: Please try disabling all the plugins and check if this solves your issue. Check out this link to know more about plugin-conflicts.

Let me know if the issue persists.
Regards,
Skandha

[Skandha]

@katydee53: Glad I could help you out. Have a good day!

Regards,
Skandha

[Skandha]

@jamesmillerlifeology: Can you send me a screen-shot of the Slider options that you are having on your customizer?

Regards,
Skandha

[Skandha]

@asiya1: Do you mean to align the menu items to the center? If yes,
Go to => Appearance => Customize => Additional CSS and remove the additional CSS.

.menu-item {
    width: 24.5%;
}

Let me know if this is what you want.
Regards,
Skandha

[Skandha]

@katydee53: Go to => Dashboard => Contact => Open your contact form and add the following code for check boxes.

[checkbox checkbox-53 "hello" "goodbye"]

Replace the hello and goodbye text with the checkbox field. Likewise you can add more fields but make sure to put them inside double quotes.

Let me know if this solves your issue.
Regards,
Skandha

[Skandha]

@vraba: You cannot update pro themes like the way you update free themes.You’ll need to first download the theme from https://catchthemes.com/my-account/page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/theme-instructions/parallax-frame-pro/#updating

Let me know if you are still having trouble updating the theme.
Regards,
Skandha

[Skandha]

@asiya1: I just checked your site and the menu looks fine on mobile view. Please try clearing your browser cache. This might solve the issue. Also please send me a screenshot of the mobile menu if the issue persists.

Regards,
Skandha

[Skandha]

@jamesmillerlifeology: When you purchase a premium theme you get an initial 1 year subscription which means that you can download the updates until a year of purchase date. However, after one year, you will have to renew your subscription manually for the new updates. Since you purchased the theme on April 3rd 2017 your 1 year subscription has expired. Now you will have to renew your subscription manually for the new updates.

Let me know if you have anymore issues.
Regards,
Skandha

[Skandha]

@hjamaa: Hello there, to redirect the slider image thumbnail to the slider image page you will need to customize your site using a child theme and is not possible by adding some additional CSS code. If you are comfortable with child theme customization then let me know otherwise I suggest you to hire a customizer.

Regards,
Skandha

[Skandha]

@sandysandybalascak-com: Can you activate the child theme and elaborate the issues you are having with the child theme? Also let me know the plugin you used to create a child theme?

Regards,
Skandha

[Author]

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