[Skandha]

@nanaya: The recommended size for header image is 1920*1080px but you have uploaded an image of a low dimension than the recommended size. So the image is not scaling properly when you reduce the screen size. You can check out the theme-instructions for more information.Please try uploading an image close to the recommended header image size.

Regards
Skandha

[Skandha]

@emeardon: The recommended size for featured image is 533*533px. You can check-out out the theme-instructions for more info. I suggest you to change the size of the featured image to the recommended size and upload it.

Let me know if this solves your issue.
Regards,
Skandha

[Skandha]

@vraba: Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

#header-left-menu {
	color:#27ae60;
}

Let me know if this works out.
Regards<
Skandha

[Skandha]

@heidi-bissell: Please try disabling all the plugins and check if this solves your issue. Check out this link to know more about plugin-conflicts.

Let me know if the issue persists.
Regards,
Skandha

[Skandha]

@katydee53: Glad I could help you out. Have a good day!

Regards,
Skandha

[Skandha]

@jamesmillerlifeology: Can you send me a screen-shot of the Slider options that you are having on your customizer?

Regards,
Skandha

[Skandha]

@asiya1: Do you mean to align the menu items to the center? If yes,
Go to => Appearance => Customize => Additional CSS and remove the additional CSS.

.menu-item {
    width: 24.5%;
}

Let me know if this is what you want.
Regards,
Skandha

[Skandha]

@katydee53: Go to => Dashboard => Contact => Open your contact form and add the following code for check boxes.

[checkbox checkbox-53 "hello" "goodbye"]

Replace the hello and goodbye text with the checkbox field. Likewise you can add more fields but make sure to put them inside double quotes.

Let me know if this solves your issue.
Regards,
Skandha

[Skandha]

@vraba: You cannot update pro themes like the way you update free themes.You’ll need to first download the theme from https://catchthemes.com/my-account/page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/theme-instructions/parallax-frame-pro/#updating

Let me know if you are still having trouble updating the theme.
Regards,
Skandha

[Skandha]

@asiya1: I just checked your site and the menu looks fine on mobile view. Please try clearing your browser cache. This might solve the issue. Also please send me a screenshot of the mobile menu if the issue persists.

Regards,
Skandha

[Skandha]

@jamesmillerlifeology: When you purchase a premium theme you get an initial 1 year subscription which means that you can download the updates until a year of purchase date. However, after one year, you will have to renew your subscription manually for the new updates. Since you purchased the theme on April 3rd 2017 your 1 year subscription has expired. Now you will have to renew your subscription manually for the new updates.

Let me know if you have anymore issues.
Regards,
Skandha

[Skandha]

@hjamaa: Hello there, to redirect the slider image thumbnail to the slider image page you will need to customize your site using a child theme and is not possible by adding some additional CSS code. If you are comfortable with child theme customization then let me know otherwise I suggest you to hire a customizer.

Regards,
Skandha

[Skandha]

@sandysandybalascak-com: Can you activate the child theme and elaborate the issues you are having with the child theme? Also let me know the plugin you used to create a child theme?

Regards,
Skandha

[Skandha]

@historiegeuldal: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-responsive/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help,
don’t hesitate to let me know. Have a good day!

Regards,
Skandha

[Skandha]

@jamesmillerlifeology: You seem to be using an older version of the theme. Please update the theme to the latest version and let me know if the issue persists.

Regards,
Skandha

[Skandha]

@a74bucll: Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

body.home #content {
    display:none;
}

Let me know if this is what you want.
Regards,
Skandha

[Skandha]

@sr15673: First of all you will need to create a child theme. For that you can use the Generate Child Theme Plugin. Activate and use this plugin to create a child theme of your Clean Education Pro Theme.

After creating the child theme, go to the child theme folder and open functions.php file and add the following
code.

add_post_type_support( 'page', 'excerpt' );

After adding the above code you will find the excerpt check box option in the Screen Options when you go to Edit a Page.

Then you can check the excerpt option and you will find an excerpt text area below the page content.
There you can put in the text you want to display as excerpt for the page.

This way you can achieve different excerpt length or text for different page.

Let me know if you have any doubts regarding this.
Regards,
Skandha

[Skandha]

@byaron22: I just checked your site and everything seems to be fine. Can you elaborate the issue you are facing?

Regards,
Skandha

[Skandha]

@sandysandybalascak-com: Please post in your URL so that I can look into the issue.

Regards,
Skandha

[Skandha]

@historiegeuldal: You will need to fill the box with #post-ids. You can use Catch ID’s plugin to display ids of posts. After activating this plugin you will be able to see post-ids when you Go to => Dashboard => Posts.
You will need to insert those ids in the Featured Post # 1, # 2 and so on.

Let me know if this solves the issue.
Regards,
Skandha

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