Viewing 20 posts - 1 through 20 (of 20 total)
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  • #139858

    Suddenly the slider is not working. It only shows the first photo. When I go to the customize portion of wordpress it only gives me an option of where I will have the slider, featured content and featured grid content, but it does not give me options of what content or categories to use nor other options.

    Any thoughts.

    #139892
    Skandha
    Keymaster

    @jamesmillerlifeology: Please post in your site URL.

    Regards,
    Skandha

    #139912
    #139932
    Skandha
    Keymaster

    @jamesmillerlifeology: You seem to be using an older version of the theme. Please update the theme to the latest version and let me know if the issue persists.

    Regards,
    Skandha

    #139947

    is there a way to manually download the updates since I’m not getting the updates via the dashboard in my wordpress?

    #139950
    Skandha
    Keymaster

    @jamesmillerlifeology: When you purchase a premium theme you get an initial 1 year subscription which means that you can download the updates until a year of purchase date. However, after one year, you will have to renew your subscription manually for the new updates. Since you purchased the theme on April 3rd 2017 your 1 year subscription has expired. Now you will have to renew your subscription manually for the new updates.

    Let me know if you have anymore issues.
    Regards,
    Skandha

    #139954

    ok, I just bought it again. I downloaded the theme and attempted to upload a “new theme” since I didn’t see any options for update in the current theme of the wordpress dashboard. It didn’t work. Where do I upload the update?

    THanks for your help.

    #139955

    BTW, I have the Disable Update Notifier unchecked, so I hope it automatically sends me the updates in the future.

    But until then, I’m not sure how to update it.

    #139956

    Sorry for so many messages.

    I noticed in the faq that there is supposed to be a catch theme updated in the appearance section of the dashboard. I don’t have that option.

    #139961

    ok, i figured it out. I updated the latest version of the theme. But I am still having the original problem of not having the options to change the slider. After the update the slider is now using all of my posts. i originally had it set to a certain category. Without the options to change the slider it’s moot to keep it active. Any update as to why I don’t have some of these options in the customization area?

    Once again, sorry for all of the posts to you. Thanks for the help.

    #139989
    Skandha
    Keymaster

    @jamesmillerlifeology: Can you send me a screen-shot of the Slider options that you are having on your customizer?

    Regards,
    Skandha

    #142510

    The options are now back, but the slider is pulling from all categories instead of the one I have assigned. Even when I clear the cache or customize from an incognito browser it still pulls from all categories. I am attaching a screen shot to show what options I have set but they are not working correctly.

    I wasn’t sure how to send you the screenshot so I uploaded to my google drive. You can see the photo here: https://drive.google.com/open?id=1n4Rq8TW5cej4R89Ur3ecpTZeQfmlegms
    Fabulous Fluid Pro Slider Options

    #142707

    Any update on this? I now have the options but it does not update when I select one of the categories, but currently displays all of the categories in the slider. I’ve deleted my cache and unplugged all of the plugins to see if one of them is conflicting. If it can’t be fixed I will have to disable the slider… which is a disappointment.

    Thanks for your help.

    #142750
    Skandha
    Keymaster

    @jamesmillerlifeology: There seems to be an issue with the featured category slider. Will get back to you soon on this.

    Kind Regards,
    Skandha

    #145246

    Any update on this? I’ve had to deactivate the slider b/c it is posting all the categories instead of just the one I want.

    #145364
    Skandha
    Keymaster

    @jamesmillerlifeology: Hello there, the issue has been resolved. It will be updated in the next theme update.

    Kind Regards,
    Skandha

    #145688
    Skandha
    Keymaster

    @jamesmillerlifeology: The update has been released. Please check if the issue is resolved.

    Kind Regards,
    Skandha

    #145728

    Yes, it worked. Thank you.

    I receive updates for the free version Fabulous Fluid, but not the Pro. I manually went to your site, downloaded the theme and then uploaded it. Is it supposed to automatically update in my theme section instead of me manually doing it?

    Thanks. again for your help.

    #145733
    Skandha
    Keymaster

    @jamesmillerlifeology: You may have disabled update notifier option. Go to => Appearance => Customize => Theme Options => Update Notifier and check if it is enabled.

    Kind Regards,
    Skandha

    #145774

    Thank you.

    The box is unchecked. I assume if I check it then it will disable the update notifications.
    Any other causes of this?

Viewing 20 posts - 1 through 20 (of 20 total)
  • The topic ‘Slider is not working’ is closed to new replies.