Forum Replies Created

Viewing 20 posts - 10,581 through 10,600 (of 12,034 total)
  • Author
    Posts
  • in reply to: So much space that cannot be used on author area #151252
    Skandha
    Participant

    @skynet: Glad you were able to fix the issue. Have a good day! 🙂

    Kind Regards,
    Skandha

    in reply to: "Leave Comment" is not appearing on some posts. #151251
    Skandha
    Participant

    @alwelch1: The comment box should appear since you have ticked allow comments in all your posts. It seems to be working at my end. Please try clearing your browser cache and let me know if this solves the issue.

    Kind Regards,
    Skandha

    in reply to: Theme Editing – Constantly Returning to Default #151250
    Skandha
    Participant

    @bpgroup: Some bugs have been fixed in our latest 1.1.2 theme update and we are continuously updating the theme for bug fixes.

    I checked the featured slider and it seems to be working fine. Let me know what issue you are having with the featured slider.

    Please post in your site URL and post in all of your issues. I will be more than happy to help.

    Kind Regards,
    Skandha

    in reply to: Site colours #151249
    Skandha
    Participant

    @rhiannacarter: The theme has been updated to 1.1.2. Sometimes you do not get notification of the theme update.

    To update pro theme you’ll need to first download the theme from https://catchthemes.com/my-account/page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
    Please check the tutorial video in the link below:
    https://www.youtube.com/watch?v=W95SuabDZi8

    To edit featured slider on homepage
    Go to => Appearance => Customize => Theme Options => Featured Slider => Now you can edit the slider.
    For more information you can check out the theme instructions.

    Let me know if this helps you out!
    Kind Regards,
    Skandha

    in reply to: Change weight of paragraph font #151214
    Skandha
    Participant

    @leenajacob: Yes, the update will be released tomorrow.

    Kind Regards,
    Skandha

    in reply to: Updating from Free to Pro #151211
    Skandha
    Participant

    @ram130: Yes, it should overwrite your current theme with the pro version and keep the current customizations. But just to be on the safe side When you upload the theme you will see More Options, under that make sure you keep Create Backup to Yes.
    The backup of your current theme will be stored in the Media files tab.

    Let me know if this helps you out!
    Kind Regards,
    Skandha

    in reply to: Demo content #151207
    Skandha
    Participant

    @alexlukovsky: I will contact you shortly by email!

    Kind Regards,
    Skandha

    in reply to: Move Title And Change Font Size #151206
    Skandha
    Participant

    @coachnancyk: Did you publish the code after adding it in Additional CSS section??

    To change the location of the title
    Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    @media screen and (min-width:406px) {
    	#site-header .site-title {
    		position:relative;
    		bottom:50px;	
    	}	
    }

    Let me know if this works out!
    Kind Regards,
    Skandha

    in reply to: Site colours #151205
    Skandha
    Participant

    @rhiannacarter: This issue has been fixed in the latest theme update. Please update the theme to the latest version and check if the button background color is working.

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    Skandha
    Participant

    @tcsgs: Hello, there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/catch-everest/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    Skandha
    Participant

    @cuddapah: To lower the slider on mobile version
    Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    @media screen and (max-width:412px) {
    	#feature-slider-section {
    		padding-top:50px;
    	}
    }

    Can you send me a screenshot of how it is showing up in MAC?

    Let me know if this helps you out!
    Kind Regards,
    Skandha

    in reply to: Change weight of paragraph font #151202
    Skandha
    Participant

    @leenajacob: The font will be added to the theme and will be updated very soon.

    Kind Regards,
    Skandha

    Skandha
    Participant

    @mrhoni: You seem to be using a very old version of theme. Please update the theme to the latest version and let me know if the issue persists.

    Kind Regards,
    Skandha

    in reply to: 500 Error after updating #151200
    Skandha
    Participant

    @lesliekirk: Please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    in reply to: Problem Update Full Frame pro Version : 3.9.4 #151199
    Skandha
    Participant

    @chrismougins: You cannot update pro theme like you update free theme .To update pro theme you’ll need to first download the theme from https://catchthemes.com/my-account/page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
    Please check the tutorial video in the link below:
    https://www.youtube.com/watch?v=W95SuabDZi8
    For more, check out theme instructions at https://catchthemes.com/theme-instructions/full-frame-pro/#installation

    Let me know if this helps you out.
    Kind Regards,
    Skandha

    in reply to: Resize featured images #151198
    Skandha
    Participant

    @diegostf: When you resize the image to be bigger you will need to change a lot of CSS of other text and container. If you really need this I suggest you to hire a customizer.

    Kind Regards,
    Skandha

    in reply to: Add a new font #151196
    Skandha
    Participant

    @autourdunmoment: For this you will need to download the font file from the this link. You will need to unzip the downloaded folder and upload the font files using FTP and keep it under fonts folder.
    This is done so that the fonts won’t be lost after theme update.

    Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    @font-face {
        font-family: 'Riesling';
        src:url('http://yoursiteurl.com/wp-content/uploads/fonts/Riesling.ttf.woff') format('woff'),
            url('http://yoursiteurl.com/wp-content/uploads/fonts/Riesling.ttf.svg#Riesling') format('svg'),
            url('http://yoursiteurl.com/wp-content/uploads/fonts/Riesling.ttf.eot'),
            url('http://yoursiteurl.com/wp-content/uploads/fonts/Riesling.ttf.eot?#iefix') format('embedded-opentype'); 
        font-weight: normal;
        font-style: normal;
    }

    Now the font is ready to use.
    Let me know where you want the font to be used and also post in your site URL.

    Let me know if this works out!
    Kind Regards,
    Skandha

    in reply to: Updating from Free to Pro #151194
    Skandha
    Participant

    @ram130: All your customization made in the customizer will be retained when you upgrade to pro. You will need to copy just the additional CSS in the customizer from free to the pro version. However if you have made any changes to core theme files directly without creating a child theme those changes will get lost after upgrade.
    You can follow this tutorial to upgrade to pro version of the theme.

    Let me know if you are still having issues upgrading to pro.
    Kind Regards,
    Skandha

    in reply to: One Click Demo Import #151160
    Skandha
    Participant

    @batrebios: I have setup the Demo content for you. Please check and let me know if this helps you out!

    Kind Regards,
    Skandha

    in reply to: Problem with the Header #151144
    Skandha
    Participant

    @muazii: There seems to be an issue with the Header Featured Image Option. The issue has been fixed and will be updated in the next theme update.

    Kind Regards,
    Skandha

Viewing 20 posts - 10,581 through 10,600 (of 12,034 total)