- This topic has 7 replies, 2 voices, and was last updated 5 years, 8 months ago by Skandha.
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August 7, 2018 at 12:30 pm #151178RoyParticipant
Hello, when i update to this version i have this message :
f
Warning: Cannot modify header information – headers already sent by (output started at /homepages/33/d596965880/htdocs/clickandbuilds/PhotographeMougins/wp-content/themes/full-frame-pro/inc/fullframe-core.php:1) in /homepages/33/d596965880/htdocs/clickandbuilds/PhotographeMougins/wp-admin/includes/misc.php on line 1126Can you help me please, i reinstall 3.9.3 (i have the last version of WordPress for information)
Thanks a lot
Christian
August 8, 2018 at 4:19 am #151199SkandhaParticipant@chrismougins: You cannot update pro theme like you update free theme .To update pro theme you’ll need to first download the theme from https://catchthemes.com/my-account/page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/theme-instructions/full-frame-pro/#installationLet me know if this helps you out.
Kind Regards,
SkandhaAugust 8, 2018 at 8:11 am #151220RoyParticipantHi Skandha, thank you for your help.
I done that, i downloaded from my account page and used Catch Updater, it’s not the first time that i update version. I’m client my payment is available until December 17, 2018 :
Product Expires Download
Full Frame Pro (Theme Usage for Lifetime and Update for 1 year) December 17, 2018 Full Frame Pro 3.9.4Order #128162
Thanks a lot
Christian
August 9, 2018 at 5:03 am #151273RoyParticipantHi Skandha,
Sorry for my bad english, i wanted to write that i knew what you wrote in your answer, i updated my theme several times and never have problem but yet when i want to update for the 3.9.4 version it doesn’t work 🙁
Thank you
August 13, 2018 at 12:50 am #151497SkandhaParticipant@chrismougins: Looks like there seems to be an issue with the header. This will be fixed in the next theme update. Thank you for reporting us the issue.
Kind Regards,
SkandhaAugust 13, 2018 at 3:48 am #151511SkandhaParticipant@chrismougins: The theme update has been released. Please update the theme and check if the issue is resolved.
Let me know if the issue persists.
Kind Regards,
SkandhaAugust 13, 2018 at 4:15 am #151519RoyParticipantHi Skandha,
Thank you for your quickly help, the issue is resolved 🙂
Have a nice day
Christian
August 13, 2018 at 4:23 am #151524SkandhaParticipant@chrismougins: Hello, there, I hope I was able to resolve your issue. If it’s not too much trouble,
I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/full-frame/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help,
don’t hesitate to let me know. Have a good day! ?Kind Regards,
Skandha -
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