[Skandha]

@bluemango: Please follow the instructions in the above reply to update Catch Fullscreen Pro do the latest version.

Let me know if you are still having trouble updating the theme.
Kind Regards,
Skandha

[Skandha]

@chalicewell: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-fullscreen/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help,
don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[Skandha]

@bluemango: You cannot update pro theme like you update free theme. To update pro theme you’ll need to first download the theme from https://catchthemes.com/my-account page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/themes/catch-fullscreen-pro/#updating

Let me know if this helps you out!

Kind Regards,
Skandha

[Skandha]

@orthosoc: To clear you server level cache you will need to contact you web server or host.

1) The size of the header media box displaying the Header Media depends on the size of the screen. The recommend image size for header image is 1920*954px or images with similar aspect ratio. Let me know where the images being cut off.

2)To disable the Featured Image link in Featured Content
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

.home .archive-post-wrapper .post-thumbnail {
	pointer-events:none;
}

3) To remove the excess space between the Header Media and Featured Content sections.

#clients-section {
	display:none;
}

4) To remove the excess space after Featured Content sections

.archive-post-wrapper {
	padding-bottom:0 !important;
}

Let me know if this helps you out!
Kind Regards,
Skandha

[Skandha]

@martystl: You seem to have clicked on Upload Plugin after activating the Catch Updater Module. Since you are updating a theme please click on Upload Theme and upload theme you have downloaded from https://catchthemes.com/my-account/ page.

Let me know if this solves the issue.
Kind Regards,
Skandha

[Skandha]

@ltposton: Create a new page for your blog posts.
Then Go to => Appearance => Customize => Homepage Settings => Select you Homepage displays as A static page => Then select Posts Page as the Page you just created.

Let me know if this is what you want!
Kind Regards,
Skandha

[Skandha]

@rashida: I don’t really think this is an issue. You seem to have added the CSS code in you Additional CSS.
Since whole page below the header is overlay you get overlay when you inspect anywhere below the header area.

Let me know what changes you would like to be made and I will provide you the CSS Code.
I hope this helps you out!
Kind Regards,
Skandha

[Skandha]

@jnocke: There seems to be an issue with the footer and our team is working on it to fix it. An update will be released once the issue is fixed. Thank you for reporting us the issue.

Kind Regards,
Skandha

[Skandha]

@blakey0320: You seem to have kept your homepage as your blog page. That is why it is previewing all you blog post images when you share you website link on facebook.

Let me know what you would like to be done!
Kind Regards,
Skandha

[Skandha]

@toerfiets: To remove background color of right sidebar
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

.site-content .wrapper {
	background:none;
}

Let me know if this is what you want.
Kind Regards,
Skandha

[Skandha]

@jnocke: There seems to be an issue with swiping the sliders in mobile view. This issue will be resolved and an update will be resolved as soon as possible.

About the images in the mobile view. The images will get cropped up in order to adjust with screen size. Can you elaborate actually what issue you are having with the images?

Kind Regards,
Skandha

[Skandha]

@laurenferling: Hello there, this forum is specifically for problem and issues related to theme and plugins from Catch Themes. For General WordPress questions please post you issues on worpress.org support forum.

Kind Regards,
Skandha

[Skandha]

@dcastle316: For now you will need to Create a Child Theme. If you do not know how to create child theme you can use Generate Child Theme Plugin. After creating a Child Theme Go to => Child Theme Folder => functions.php
add the following Code.

add_filter( 'the_excerpt', 'shortcode_unautop');
add_filter( 'the_excerpt', 'do_shortcode');

I will forward your suggestion to add the filter to the development team.
Let me know if this helps you out!
Kind Regards,
Skandha

[Skandha]

@elliottrae: Go to => Appearance => Customize => Widgets => Featured Widget Content => Add a Widget => ECT: Featured Content Type => Done
This way you can setup Featured Content using ECT Feature Content Type.

To choose which posts should be featured
Go to => ECT: Featured Content Type Widget => You will see Include Type and Include Tags option to choose which post you want to show up.
You can choose use the Content type or Content tags to show only particular posts.

There seems to be a design issue with ECT: Feature Content Widget which will be fixed in the next theme update.
For now,
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

.ect_featured_content {
	width:100% !important;
}

Let me know if this helps you out!
Kind Regards,
Skandha

[Skandha]

@chalicewell: Please try disabling all your plugins and let me know if this solves the issue.
Let me know if the issue persists.

Kind Regards,
Skandha

[Skandha]

@murdock: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-flames/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help,
don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[Skandha]

@gustavson: Sorry for the late reply. The search option is not available in the menu bar but you can enable Search by using the Search Widget in different widget areas.

Go to => Appearance => Widgets => Find Search Widget and Add widget to the widget area where you want it.

Let me know if this helps you out!
Kind Regards,
Skandha

[Skandha]

@blakey0320: For this I suggest you to use the plugin like WordPress SEO by Yoast.

After activating the plugin
Go to => Dashboard => SEO => Social => Facebook => Enable Add Open Graph meta data option.

Now, you should be able to see a image preview when you share you site link to facebook.

Let me know if this works out!
Kind Regards,
Skandha

[Skandha]

@matt-thorne: I will check and get back to you soon on this.

Kind Regards,
Skandha

[Skandha]

@caustin: The Footer Editor option is only available in pro version of the theme. I suggest you to upgrade to pro. You can check out the additional-features available in pro version of the theme.

Let me know if this helps you out!
Kind Regards,
Skandha

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