Forum Replies Created
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AuthorPosts
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Skandha
Participant@joshua: Hello Joshua,
I still can’t replicate the issue you are having at my end. Could you attach me a screenshot of the issue so that I can help solve it for you?Kind Regards,
SkandhaJanuary 26, 2019 at 6:49 am in reply to: Customizer Not loading: sanitize-functions.php Line 102 & 123 #164459Skandha
Participant@nicolej: I will need to check your admin settings so that I can look into the issue you are having. For that I will need your WP admin credentials. I will contact you shortly by email.
Kind Regards,
SkandhaSkandha
Participant@rodeboy: Hello Chris,
I got the issue you are having. I will see what can be done about this and will update you on this. Also please update your theme to the new version update and let me know if any issue arises.Kind Regards,
SkandhaSkandha
Participant@tattoo-tom: I checked your site and the drop down menu seems to be displaying fine. Can you please elaborate your issue.
Kind Regards,
SkandhaSkandha
Participant@valeriewallace: I checked you blog page and you seem to have figured out how to remove the title.
Let me know if you have anymore issues.Kind Regards,
SkandhaSkandha
Participant@msrz85: Go to => Appearance => Customize => Additional CSS and add the following CSS Code.
.section-heading-wrapper, .elementor-heading-title.elementor-size-default { margin-top:80px; }Let me know if this resolves the issue.
Kind Regards,
SkandhaJanuary 26, 2019 at 5:45 am in reply to: Customizer Not loading: sanitize-functions.php Line 102 & 123 #164450Skandha
Participant@nicolej: I will look into the issue and get back to you on this.
Kind Regards,
SkandhaSkandha
Participant@merf: Go to => Appearance => Customize => Additional CSS and add the following CSS Code.
#masthead { height:70vh !important; }Let me know if this resolves the issue on wider screens.
Kind Regards,
SkandaSkandha
Participant@jorismulders: The issue has been fixed and an update has been released. Please update the theme and let me know if the issue is resolved.
Kind Regards,
SkandhaSkandha
Participant@thomaswaerness: An theme update has been released. Can you please update the theme and check if any of the issues persists?
Kind Regards,
SkandhaSkandha
Participant@debgoonan513: To have the ad displayed under the header/title and menu you will need to create a child theme and add the ad code to the header.php file of your child theme. Let me know if you are familiar with child theme customization otherwise I suggest you to hire a customizer.
Kind Regards,
SkandhaSkandha
Participant@amandaatdinnerofherbs: I checked your site and you seem to be already using Foodie World Pro 2.0. The theme update notification might be cache issue.
Go to => Dashboard => Updates => Check AgainLet me know if the update notifications persist even after this!
Kind Regards,
SkandhaSkandha
Participant@pdequestrian18: The image seems to be coming from the metabox option.
Go to => Dashboard => Pages => Edit About Us Page => On the right hand sidebar you will see Single Page/Post Image => Select Disable
This should remove the image.You will need to create a post for each of the custom image you have inserted for portfolio and categorize them into the same category. Then Go to => Appearance => Customize => Theme Options => Portfolio and Select Type as Post as select the number of posts you want show on homepage and select the posts. Then in the Button Link at the bottom insert the Category Page link.
Since you are using Custom type right now it is not possible to use the view more button link to display all other posts in the next link.Let me know if you are still having issue doing this!
Kind Regards,
SkandhaSkandha
Participant@jbitakis: You can use the Custom Html widget or CT:Adspace Widget to insert the ads. You will need to copy the embed code from your ads account to the widget and the ad should show up.
Kind Regards,
SkandhaSkandha
Participant@appareas: There doesn’t seem to be any problem using the Classic Editor at my end. Can you please try disabling all your plugins except Classic Editor to check if this resolves the issue?
Let me know if the issue persists!
Kind Regards,
SkandhaSkandha
Participant@nedamirza: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/simple-persona/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂Kind Regards,
SkandhaSkandha
Participant@valelotartaro: This is not a theme related issue but a default feature of WordPress Core. To alleviate concerns about bandwidth, videos are only loaded on the front page for viewports that are at least 900 pixels wide and 500 pixels tall. This is the reason Header Video don’t work on mobile phones. For more information read this article.
Let me know if this helps you out!
Kind Regards,
SkandhaSkandha
ParticipantThe issue has been fixed and a theme update has been released. Please update the theme and let me know if the issue is resolved.
Kind Regards,
SkandhaSkandha
Participant@appareas: To update pro theme you’ll need to first download the theme from https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/theme-instructions/parallax-frame-pro/#updatingLet me know if this helps you out!
Kind Regards,
SkandhaSkandha
ParticipantThere seems to be a bug with the events month showing up as numbers. The issue will be fixed and a theme update will be released very soon. Thank you for reporting the issue.
Kind Regards,
Skandha -
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