Forum Replies Created

Viewing 20 posts - 9,221 through 9,240 (of 12,034 total)
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  • in reply to: Resizing/Responsiveness issues #164515
    Skandha
    Participant

    @joshua: Hello Joshua,
    I still can’t replicate the issue you are having at my end. Could you attach me a screenshot of the issue so that I can help solve it for you?

    Kind Regards,
    Skandha

    Skandha
    Participant

    @nicolej: I will need to check your admin settings so that I can look into the issue you are having. For that I will need your WP admin credentials. I will contact you shortly by email.

    Kind Regards,
    Skandha

    in reply to: Menu on iPhone issue #164458
    Skandha
    Participant

    @rodeboy: Hello Chris,
    I got the issue you are having. I will see what can be done about this and will update you on this. Also please update your theme to the new version update and let me know if any issue arises.

    Kind Regards,
    Skandha

    in reply to: Sub menu drop down is "clipping" items #164456
    Skandha
    Participant

    @tattoo-tom: I checked your site and the drop down menu seems to be displaying fine. Can you please elaborate your issue.

    Kind Regards,
    Skandha

    in reply to: Titles have disappeared from home page #164455
    Skandha
    Participant

    @valeriewallace: I checked you blog page and you seem to have figured out how to remove the title.
    Let me know if you have anymore issues.

    Kind Regards,
    Skandha

    in reply to: Catch Fullscreen, menu problem when scrolling #164454
    Skandha
    Participant

    @msrz85: Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    .section-heading-wrapper, .elementor-heading-title.elementor-size-default {
    	margin-top:80px;
    }

    Let me know if this resolves the issue.
    Kind Regards,
    Skandha

    Skandha
    Participant

    @nicolej: I will look into the issue and get back to you on this.

    Kind Regards,
    Skandha

    in reply to: Masthead Height – Can it Auto-Adjust? #164449
    Skandha
    Participant

    @merf: Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    #masthead {
    	height:70vh !important; 
    }

    Let me know if this resolves the issue on wider screens.
    Kind Regards,
    Skanda

    in reply to: Feature slider iOS responsive #164398
    Skandha
    Participant

    @jorismulders: The issue has been fixed and an update has been released. Please update the theme and let me know if the issue is resolved.

    Kind Regards,
    Skandha

    in reply to: Catch Fullscreen, bugs and small issues #164396
    Skandha
    Participant

    @thomaswaerness: An theme update has been released. Can you please update the theme and check if any of the issues persists?

    Kind Regards,
    Skandha

    in reply to: Top of page ad placement (WordAds) #164394
    Skandha
    Participant

    @debgoonan513: To have the ad displayed under the header/title and menu you will need to create a child theme and add the ad code to the header.php file of your child theme. Let me know if you are familiar with child theme customization otherwise I suggest you to hire a customizer.

    Kind Regards,
    Skandha

    in reply to: Theme Not Updating After Autoupdate done by Host #164393
    Skandha
    Participant

    @amandaatdinnerofherbs: I checked your site and you seem to be already using Foodie World Pro 2.0. The theme update notification might be cache issue.
    Go to => Dashboard => Updates => Check Again

    Let me know if the update notifications persist even after this!
    Kind Regards,
    Skandha

    in reply to: how to increase the font size of the theme? #164392
    Skandha
    Participant

    @pdequestrian18: The image seems to be coming from the metabox option.
    Go to => Dashboard => Pages => Edit About Us Page => On the right hand sidebar you will see Single Page/Post Image => Select Disable
    This should remove the image.

    You will need to create a post for each of the custom image you have inserted for portfolio and categorize them into the same category. Then Go to => Appearance => Customize => Theme Options => Portfolio and Select Type as Post as select the number of posts you want show on homepage and select the posts. Then in the Button Link at the bottom insert the Category Page link.
    Since you are using Custom type right now it is not possible to use the view more button link to display all other posts in the next link.

    Let me know if you are still having issue doing this!
    Kind Regards,
    Skandha

    in reply to: How do I put the Ad code on my website? #164391
    Skandha
    Participant

    @jbitakis: You can use the Custom Html widget or CT:Adspace Widget to insert the ads. You will need to copy the embed code from your ads account to the widget and the ad should show up.

    Kind Regards,
    Skandha

    in reply to: Error on updating and saving pages #164389
    Skandha
    Participant

    @appareas: There doesn’t seem to be any problem using the Classic Editor at my end. Can you please try disabling all your plugins except Classic Editor to check if this resolves the issue?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    in reply to: Catch Gallery – how to get tiled mosaic? #164387
    Skandha
    Participant

    @nedamirza: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/simple-persona/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    in reply to: video home #164379
    Skandha
    Participant

    @valelotartaro: This is not a theme related issue but a default feature of WordPress Core. To alleviate concerns about bandwidth, videos are only loaded on the front page for viewports that are at least 900 pixels wide and 500 pixels tall. This is the reason Header Video don’t work on mobile phones. For more information read this article.

    Let me know if this helps you out!
    Kind Regards,
    Skandha

    in reply to: Events date not working #164378
    Skandha
    Participant

    The issue has been fixed and a theme update has been released. Please update the theme and let me know if the issue is resolved.

    Kind Regards,
    Skandha

    in reply to: Error on updating and saving pages #164377
    Skandha
    Participant

    @appareas: To update pro theme you’ll need to first download the theme from https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
    Please check the tutorial video in the link below:
    https://www.youtube.com/watch?v=W95SuabDZi8
    For more, check out theme instructions at https://catchthemes.com/theme-instructions/parallax-frame-pro/#updating

    Let me know if this helps you out!

    Kind Regards,
    Skandha

    in reply to: Events date not working #164339
    Skandha
    Participant

    There seems to be a bug with the events month showing up as numbers. The issue will be fixed and a theme update will be released very soon. Thank you for reporting the issue.

    Kind Regards,
    Skandha

Viewing 20 posts - 9,221 through 9,240 (of 12,034 total)