This topic contains 14 replies, has 2 voices, and was last updated by  Skandha 6 months, 3 weeks ago.

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #163715

    ThomasWaerness
    Participant

    Howdy

    I’m considering purchasing pro version, but first I would like to ask if there is any solution for the menu that does not display correct and the small glitch that occur when scrolling?

    Menu does not show correct when menu button is in bottom of page.
    The small glitch when scrolling in pages, is like the header separate to page and when you scroll back to top it disappears.
    These issues is on all devices and formats, computer, pad, phone. I’ve also had a look at your demo page, same issue here.

    I think these problems came after an update in late December.
    Previous version was ok none of these problems.

    Looking forward to your reply

    #163761

    Skandha
    Keymaster

    @thomaswaerness: There seems to be an issue with the menu. The issue will be fixed and an update will be released as soon as possible. Thank you for reporting us the issue.

    Kind Regards,
    SKandha

    #163808

    ThomasWaerness
    Participant

    Thank you Skandha!

    Today’s update fixed the problem with menu – great!
    But there is still a issue to pages when scrolling. See it here waerness.com/privacy-policy/ seems to add a white space when scrolling down.

    Any plans to fix this as well?

    Thomas

    #163849

    Skandha
    Keymaster

    @thomaswaerness: I will look into the issue and get back to you on this.

    Kind Regards,
    Skandha

    #164067

    Skandha
    Keymaster

    @thomaswaerness: The issue will be fixed in the next theme update. Please use the following CSS Code as a temporary fix.
    Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    body:not(.home) #header-content.main-nav-scrolled {
        bottom: inherit;
        position: fixed;
        top: 0;
    }

    Let me know if this works out!
    Kind Regards,
    Skandha

    #164068

    ThomasWaerness
    Participant

    Thanks a lot Skandha!

    This temporary fix works well for the header behavior.
    – But to see the menu you will now need to scroll to top when you click the menu button
    – In Safari browser: Menu does not show correct when menu button is in bottom of page

    – And a suggestion
    Force page scrollbar. The reason for this is to prevent “centering jumps” when navigating back and forth between pages with enough content to have a vertical scroll bar and pages that do not.

    Many thanks

    #164139

    Skandha
    Keymaster

    @thomaswaerness: Can you attach me screenshot of the issue you are having with the menu?
    Are you having issue while scrolling through the pages? Please explain your issue.

    Kind Regards,
    Skandha

    #164148

    ThomasWaerness
    Participant

    Ok, have a look at waerness.com/privacy-policy/ make sure your browser width make menu to a button. Scroll down and then hit the menu button – Menu do not show up. Then scroll to the top and hit menu button – Menu shows up.

    – To see the menu you will need to be on top of the page when you click the menu button, otherwise it’ll not show up.
    – I also think we have an issue on “centering jumps” when hitting the menu button, doesn’t look ok.

    These are just small issues and should be easy to fix.
    And I think any paid service should not have these issues.

    Thanks a lot

    #164229

    Skandha
    Keymaster

    @thomaswaerness: I checked your site and saw the issue you are having with the menu when you scroll down the page. It is strange that the menu seems to be working fine at my end.

    Can you please try deactivating all your plugins and check if this resolves the menu issue?

    Can you please elaborate the issue with “centering jumps” when hitting the button menu? I wasn’t able to get you.

    Let me know if this helps you out!
    Kind Regards,
    Skandha

    #164237

    ThomasWaerness
    Participant

    Thanks. Keep in mind that I use your CSS Code (temporary fix for the header behavior) If I delete this code the menu works fine.
    The “centering jumps” is because the site head title is centered and when hitting the menu button it adds/remove scrollbar and
    makes the content/site title to “jump”

    I’ve already tried to disable all plugins but do not seem to make any difference

    Many thanks,
    Thomas

    #164396

    Skandha
    Keymaster

    @thomaswaerness: An theme update has been released. Can you please update the theme and check if any of the issues persists?

    Kind Regards,
    Skandha

    #164434

    ThomasWaerness
    Participant

    Thank you.
    Theme updated, but do not seem to make any changes to menu – visible at top and do not show if you scroll.
    I still have the CSS code active after update, and if I delete the CSS code the header start to act as before (white space when scrolling)

    These issues came after December update.

    Thanks,
    Thomas

    #164598

    Skandha
    Keymaster

    @thomaswaerness: I checked your site and if you remove the previous css code the white space issue seems to be gone and even the menu seems to be working well. Please clear your browser cache and let me know if the issue is resolved.

    Kind Regards,
    Skandha

    #164640

    ThomasWaerness
    Participant

    Thank you Skandha! All seems to work much better now after testing in most browsers. The Safari browser still have an issue when menu button is at bottom – part of the menu do not show. And still a small issue with “centering jumps” when hitting the menu button in most browsers. White space issue seem to be gone on all browsers.

    Many thanks,
    Thomas

    #164743

    Skandha
    Keymaster

    @thomaswaerness: Can you let me know which version of Safari you are using and also if you are using it on Windows or Mac OS?

    Kind Regards,
    Skandha

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