Viewing 18 posts - 1 through 18 (of 18 total)
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  • #164251
    appareas
    Participant

    I bought the parallax-frame-pro theme today. After the problem-free installation and activation of the theme, I get the following error messages when updating and saving pages:

    ———————-

    Notice: Undefined index: parallax-frame-featured-header-button-target in /homepages/28/d642563536/htdocs/eichholz/wp-content/themes/parallax-frame-pro/inc/metabox.php on line 349

    Warning: Cannot modify header information – headers already sent by (output started at /homepages/28/d642563536/htdocs/eichholz/wp-content/themes/parallax-frame-pro/inc/metabox.php:349) in /homepages/28/d642563536/htdocs/eichholz/wp-admin/post.php on line 210

    Warning: Cannot modify header information – headers already sent by (output started at /homepages/28/d642563536/htdocs/eichholz/wp-content/themes/parallax-frame-pro/inc/metabox.php:349) in /homepages/28/d642563536/htdocs/eichholz/wp-includes/pluggable.php on line 1223

    ———————-

    I urgently need a solution because I’m working on a scheduled project!

    #164291
    Skandha
    Participant

    @appareas: I will look into the issue and will get back to you within no time.

    Kind Regards,
    Skandha

    #164366
    appareas
    Participant

    Many thanks for your help!
    In the meantime I found out that it is probably due to the plugin “Classic Editor”. If I deactivate the Classic Editor and work with Gutenberg, error messages will no longer appear. This is a big problem for me because I work with HTML5 / CSS3 and do not use Gutenberg.

    In addition, a new problem has emerged today. When updating to the offered version 3.8.1 I receive the error message:

    Undefined index: package in /homepages/28/d642563536/htdocs/eichholz/wp-admin/includes/class-theme-upgrader.php on line 374

    An error occurred while updating Parallax Frame Pro: update package not available.

    Thank you for your effort.

    #164377
    Skandha
    Participant

    @appareas: To update pro theme you’ll need to first download the theme from https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
    Please check the tutorial video in the link below:
    https://www.youtube.com/watch?v=W95SuabDZi8
    For more, check out theme instructions at https://catchthemes.com/theme-instructions/parallax-frame-pro/#updating

    Let me know if this helps you out!

    Kind Regards,
    Skandha

    #164388
    appareas
    Participant

    Thanks for the hint! Thanks to you I was able to carry out the update.
    Here in Germany we have a saying – “who can read, is clearly in the advantage.” 🙂 I think I should actually read something more intense.

    Unfortunately, the problem with the Classic Editor with the update has not been resolved. 🙁

    Thanks again and best regards!

    #164389
    Skandha
    Participant

    @appareas: There doesn’t seem to be any problem using the Classic Editor at my end. Can you please try disabling all your plugins except Classic Editor to check if this resolves the issue?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    #164405
    appareas
    Participant

    Unfortunately, no success. I deactivated all plugins and activated only the Classic Editor – same result.

    I’ve already done a full reinstall of WordPress twice, including deleting the database and using a new one to rule out the possibility of the WordPress installation being broken. After reinstalling and using a new database, the problem continues to be reproducible – when activating the Classic Editos, WordPress will exit with the above error message when saving or updating the page.

    The message “headers already sent by” in the second error indicates that a save is tried several times. This coincides with my observations, because despite the error message, the change of the page is saved.

    Thank you for your help!

    #164518
    Skandha
    Participant

    @appareas: I will need to look into your site so that I can diagnose the issue. For that I will need your WP admin credentials. I will contact your shortly by email.

    Kind Regards,
    Skandha

    #164526
    appareas
    Participant

    Thanks a lot, please contact under [email protected]**

    Kind Regards,
    Jürgen

    #164602
    Skandha
    Participant

    @appareas: Were you able to receive my email? I had sent it yesterday.

    Kind Regards,
    Skandha

    #164658
    appareas
    Participant

    …no, unfortunately not. 🙁
    Please be so kind to try

    [email protected]**

    Thanks a lot!

    #164713
    Skandha
    Participant

    @appareas: I have sent you an email in the address you mentioned above.

    Kind Regards,
    Skandha

    #164719
    appareas
    Participant

    Hi Skandha,

    i have sent the information.

    Kind Regards,
    Jürgen

    #164884
    Skandha
    Participant

    @appareas: Hello Jurgen,
    I have logged into your site and fixed the issue. Please check if the issue is resolved now.

    Kind Regards,
    Skandha

    #164887
    appareas
    Participant

    Hallo Skandha,

    great! Now the issue is solved – thank you so much!
    Please, be so kind to tell me what you´ve done.
    That was only the test-site, i have to transfer this to my development environment.

    Kindly regards,
    Jürgen

    #164888
    Skandha
    Participant

    @appareas: What i did was replace the code in parallax-frame-pro\inc\metabox.php file line 270 with the following
    $button_target = isset( $_POST['parallax-frame-featured-header-button-target'] ) ? $_POST['parallax-frame-featured-header-button-target'] : '';

    This will be updated in the next theme update.
    Kind Regards,
    Skandha

    #164901
    appareas
    Participant

    You! ARE! Awesome! 🙂
    Thanks a lot not only for your amazing professional support but also for your patience!
    So this was a real need for me:
    https://wordpress.org/support/topic/awesome-and-best-support-ever/

    Have e nice time,
    Jürgen

    PS: Are you actually an employee of catchthemes.com? If not, the company should really thank you! 😉

    #164938
    Skandha
    Participant

    @appareas: Thank you very much for your appreciation. Yes, I am an employee at Catch Themes. Cheers! Have a great day! 🙂

    Kind Regards,
    Skandha

Viewing 18 posts - 1 through 18 (of 18 total)
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