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Viewing 7 posts - 1 through 7 (of 7 total)
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  • in reply to: New Version updates without plugin #168478
    rkolanup
    Participant

    Yes, issue with slider showing old posts is resolved. The update fixed it. I will fill out form requesting refund though because we had to purchase theme update when it was supposed to be free for first year.

    Thank you for your help.

    in reply to: New Version updates without plugin #168318
    rkolanup
    Participant

    Skandha –

    The issue is resolved, thank you. It just took a few minutes for update to propogate.
    We did have to purchase the theme again in order to download it. We would like a refund as it should have been a free update during the first year.

    Thank you.

    in reply to: New Version updates without plugin #168309
    rkolanup
    Participant

    Hello Skandha –

    We have updated the theme and the problem persists. The posts shown in the slider are the oldest instead of the newest. Please help!

    Thank you.

    in reply to: Update Theme #168303
    rkolanup
    Participant

    Sorry Skandha – this does not help because we are unable to download the latest version of the theme without paying. We were under the impression that updates were free during the first year, and this is our first year.

    Please advise how we may download the latest version for free. I think it would be good if updates were automatically available in the “downloads” section of My Account during the first year. This is a lot to go through just to update, especially when there is a major bug in the old version.

    Please help. Thank you

    in reply to: Additional css is not working on IE browser #133516
    rkolanup
    Participant

    Its working fine.
    Thanks,
    Ranga.

    in reply to: Additional css is not working on IE browser #133461
    rkolanup
    Participant

    Internet Explorer 10

    in reply to: Additional css is not working on IE browser #133376
    rkolanup
    Participant

    I cleared the browsing history. It is still not working.

    Thanks,
    Ranga

Viewing 7 posts - 1 through 7 (of 7 total)