Viewing 4 posts - 1 through 4 (of 4 total)
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  • #168239
    rkolanup
    Participant

    This is our first year using Fabulous Fluid Pro. We would like to update to the latest version but there does not appear to be any way of downloading the latest version for free. Please advise how we may download the latest version.

    The slider on the main page is showing the OLDEST posts instead of the LATEST posts. We are hoping the newest version will fix issue.

    http://blogs.rochester.edu/thegreendandelion/

    Thank you for your help

    #168274
    Skandha
    Keymaster

    @rkolanup: Hello there,
    I replied to you in your previous post.
    https://catchthemes.com/support-forum/topic/new-version-updates-without-plugin/

    Let me know if the issue persists after you update the theme.
    Kind Regards,
    Skandha

    #168303
    rkolanup
    Participant

    Sorry Skandha – this does not help because we are unable to download the latest version of the theme without paying. We were under the impression that updates were free during the first year, and this is our first year.

    Please advise how we may download the latest version for free. I think it would be good if updates were automatically available in the “downloads” section of My Account during the first year. This is a lot to go through just to update, especially when there is a major bug in the old version.

    Please help. Thank you

    #168367
    Skandha
    Keymaster

    @rkolanup: Hello there,
    There must have some issue with the updates not appearing on your my-account page in the downloads section. You should be getting theme updates until one year after you have purchased the theme.
    Can you please fill in the form in this link and address the issue you are having and our representative will get back to you.

    Kind Regards,
    Skandha

Viewing 4 posts - 1 through 4 (of 4 total)
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