[Pratik]

Hi @rms,
It looks like the options for Promotion Headline is changed. I checked your site and there seems to be different values saved. Can you check the site and let me know if the problem is solved?

For customizer, try disabling all your plugins and see if the options appear on customizer?

Let me know how it goes.

Regards,
Pratik

[Pratik]

Hi Sarah,

Pro theme will not be updated automatically. You will need to do it manually or via Catch Updated Plugin. View link: https://www.youtube.com/watch?v=W95SuabDZi8 for more info.

For updating pro theme, visit the instructions here: https://catchthemes.com/theme-instructions/simple-catch-pro/#updating.

Regards,
Pratik

[Pratik]

Hi @serpico57,
I checked in our test environment and everything is working fine. Can you let me know what is that option you have chosen in Theme Options=> Layout Options=> Default Layout. If you choose Three Columns, then only third sidebar will show.

Regards,
Pratik

[Pratik]

Hi @mmaccou,
I think you are mistaken. You are not uploading your theme to wordpress.org but your own site. This is totally different.
In Safari browser, in the menu bar, go Safari -> Preferences. In the “General” tab, uncheck “Open ‘safe’ files after downloading”. This will stop Safari from automatically unzipping the files.
Or zip the uncompressed file again then upload it.

Let me know if there is any problem.

Regards,
Pratik

[Pratik]

Hi @de-diy-diva,

That feature is already present in Helena Pro. So, you need to upgrade to pro for that feature. Check out other features in Pro theme here.

Regards,
Pratik

[Pratik]

Hi Glen,

Can you please post in your site url and the affected post link?

[Pratik]

Hi Nancy,

For Pro version, updating theme is a bit different. Please follow the instructions here: https://catchthemes.com/theme-instructions/full-frame-pro/#updating

Regards,
Pratik

[Pratik]

Hi @erikagill,
Sorry, I forgot about site title. Try following code for that:

#site-title a:hover, #site-title a:focus, #site-title a:active {
    color: #6aa84f;
}

Let me know how it goes.

Regards,
Pratik

[Pratik]

Hi @ipswichcatholic,

It is possible to reduce height of slider but will crop out the image. Try following code in Apperance=> Customize=> Theme Options=> Custom CSS box:

#feature-slider .cycle-slideshow {
	height: 500px !important;
}

#feature-slider .entry-container {
	top: 35%;
}

If you do not want the image to be cropped, then you will need to upgrade to Pro version and use Featured Image Slider rather than the Page Slider provided in free version.

Regards,
Pratik

[Pratik]

Hi tinamama,
Please post in your site url so I can check it.

[Pratik]

Hi @kjell,
To decrease the height, try following CSS code in Appeareance=> Customize=> Theme Options=> Custom CSS box:

@media screen and (min-width: 1153px) {
    #secondary-menu ul.menu a { padding-top: 0; padding-bottom: 0; }
    #secondary-menu ul.menu ul { top: 45px; }
}

Let me know how it goes.

Regards,
Pratik

[Pratik]

Hi @erikagill,
Try following CSS code:

.entry-title a:hover, 
.entry-title a:focus, 
.entry-title a:active,
a:hover,
a:focus,
a:active {
    color: red;
}

You can try any hex color instead of red.

Regards,
Pratik

[Pratik]

Hi Micke,
By default, mozilla breaks the word up. To disable it, you can try following code in Appearance=> Custiomize=> Theme Options=> Custom CSS box:

p {
  hyphens: none;
}

Please post in your site url and problem link if this does not work.

Regards,
Pratik

[Pratik]

I have answered you here: https://catchthemes.com/support-forum/topic/height-of-feature-slider-2/

Please refrain from adding multiple posts with same issue.

Regards,
Pratik

[Pratik]

Hi @ipswichcatholic,

I checked your site url and you seem to be using TwentySixteen WordPress theme. Please set it to Clean Journal and I will provide you with further assistance.

Regards,
Pratik

[Pratik]

Hi Kjell,
Can you please post in your site url?

[Pratik]

Just a few notes:
* Just checking, have is your child theme active?
* Also, is there any caching/compression plugin activated, I am not able to see anything when viewing source?

[Pratik]

Hi Frank,
You will need to use child theme as this is not a bug. This is how it is supposed to be. Since yours is special case, you will need to make modifications via child theme.

About the settings, you will need to setup the settings same as parent theme for child theme as well.

Regards,
Pratik

[Pratik]

It is a issue in the theme. It will be solved in next update. If you want it solved asap, please replace line 642 in full-frame/inc/fullframe-core.phpwith following line:

<?php printf( __( '%s <span class="says">says:</span>', 'full-frame' ), sprintf( '<cite class="fn">%s</cite>', get_comment_author_link() ) ); ?>

Regards,
Pratik

[Pratik]

I got it. No need for link. I will check and send you the results soon.

[Author]

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