[Marcel Tujetsch]

Hello Sujeet
I checked the license (see screenshot)—it doesn’t expire until May 2027. Interestingly, though, WordPress says I should enter the license. I did that again, but the message still appears. It seems there’s a problem with the license management. (Screenshot 1)
P.S.: The update to version 2.4 in May went off without a hitch.
P.S.: I just noticed that the developer URL zosicefa.myhostpoint.ch is still listed in the “Manage Sites” section. However, the site is now live at nathur.org. Could that be the reason? How can I change the activation ID? Screenshot 2.

https://ibb.co/LXYnQx2Q
https://ibb.co/QZ7sT0W

[Marcel Tujetsch]

Hello Sujet
I checked the license (see screenshot)—it doesn’t expire until May 2027. Interestingly, though, WordPress says I should enter the license. I did that again, but the message still appears. It seems there’s a problem with the license management. (Screenshot 1)
P.S.: The update to version 2.4 in May went off without a hitch.
P.S.: I just noticed that the developer URL zosicefa.myhostpoint.ch is still listed in the “Manage Sites” section. However, the site is now live at nathur.org. Could that be the reason? How can I change the activation ID? Screenshot 2.

https://ibb.co/LXYnQx2Q
https://ibb.co/QZ7sT0W

[Marcel Tujetsch]

Hello
I’ve figured it out now. The license was indeed still on the developer site. Thanks to the great documentation, I was able to fix the problem. Thanks—problem solved.

[Marcel Tujetsch]

Here attached the screenshot of the error-message

https://ibb.co/MxTXR42B

[Marcel Tujetsch]

Link to screenshot with error message theme update: https://ibb.co/9djRCj1

[Marcel Tujetsch]

I’ll test this again tonight; thanks for the heads-up.
P.S.: An update for the Clean Enterprise Pro theme was released today. The update failed with the following message:
The download failed: Not authorized.

[Marcel Tujetsch]

Attention, important! I still can’t insert links to a downloadable screenshot (in the cloud). As soon as I do that, the post can’t be published!

[Marcel Tujetsch]

Sorry, ill check it immediately.

[Marcel Tujetsch]

Sorry, i can’t reply with a link. Error: Your reply cannot be created at this time!!!

[Marcel Tujetsch]

Please send me a link, where i can upload the error log. Thanks

[Marcel Tujetsch]

I tried to paste a link to my cloud share here. Not possible Error: Whats that???

[Marcel Tujetsch]

I had results from the logfile, but i can’t publish them here. There will be shown an error message: Your reply cannot be created at this time.

[Marcel Tujetsch]

Hi Sakin

I checked my two test Installations. There are only catch theme plugins. Same Problem. The Problem came with the last updates. Please check out your Plugins.

Thanks

[Marcel Tujetsch]

First of all, sorry—I wanted to test the Mag Theme first and installed the free version; I posted the error in the wrong place. P.S.: Even with the Pro version, there’s no download link in the instructions.
Second: As I mentioned in a separate post, I can no longer edit the website—a serious error appears when I try to log in. This is also happening with my client’s website, which I built using Catch-Enterprise Pro. What should I do now?

[Marcel Tujetsch]

To avoid wasting too much time, I set up a new WordPress instance on my account with the provider. After installation, I immediately installed the ‘mag’ theme along with the associated plugins. The site is up and running.
I then installed the Demo Import plugin (latest version). The site is still up and running. I then selected the demo data for import. The import is still not working. I think the demo data is simply too old. Could you please regenerate it and send it to me directly? I’ll then run the test again.
PS: Perhaps I’ll hear back from the provider in the meantime regarding the serious error.

Regards
Marcel

[Marcel Tujetsch]

Hello
Thank you for your prompt reply.
Below, I have copied the error message verbatim from the error message window. The error message comes directly from WordPress.
Regarding my question: Unfortunately, I can no longer access the WordPress admin area. The error message appears every time I click on a link. So, I’m unable to deactivate the plugins. What should I do now?
PS: It wouldn’t be a problem if I had to reinstall WordPress, as this is a test site. But I think it would be good to know which plugin is causing the error.
PS2: My hosting provider has a highly automated system; I’ve noticed that PHP version 8.1 has recently become unavailable (normally the PHP version is set automatically, but I’d explicitly set it to 8.1). The oldest version available at the moment is 8.2. Could this be related?

Es gab einen kritischen Fehler auf dieser Website. Prüfe bitte den Posteingang deines Website-Administrators auf Anweisungen. Wenn du weiterhin Probleme hast, wende dich bitte an die Support-Foren.

Mehr über die Problembehandlung in WordPress erfahren (engl.).

[Marcel Tujetsch]

Hello
Sorry, I can no longer access the website; I’m getting a message saying that a serious error has occurred.
My other site, which runs on Catch Enterprise with the same provider, isn’t having any problems.
What should I do now?

[Marcel Tujetsch]

Any news on the demo import? I should be able to show a mock-up next Wednesday.

 

Best regards from Switzerland

[Marcel Tujetsch]

Hi Sujeet,
Wouldn’t it make sense to re-export all the demo data from the currently active demo sites and then make it available for the demo importer?
Also, just like in some of the theme instructions, the download link for the demo data should be included directly in the instructions. You advertise that your themes come with demo data (which is a huge advantage), but then it should actually work.
Thanks

[Marcel Tujetsch]

Update
Interestingly, I tried out a few themes, and for all those where the demo data is hosted on GitHub, the import didn’t work. Then I installed “zubin”. The instructions for zubin include a direct link to the demo data. This data can be imported. However, a few minor errors are displayed:
[WARNING] Failed to import ect-event-type Design
[WARNING] Failed to import ect-event-type Development
[WARNING] Failed to import product_visibility exclude-from-catalog
[WARNING] Failed to import product_visibility exclude-from-search
[WARNING] Failed to import product_type external
[WARNING] Failed to import product_visibility featured
[WARNING] Failed to import product_type grouped
[WARNING] Failed to import product_visibility outofstock
[WARNING] Failed to import product_visibility rated-1
[WARNING] Failed to import product_visibility rated-2
[WARNING] Failed to import product_visibility rated-3
[WARNING] Failed to import product_visibility rated-4
[WARNING] Failed to import product_visibility rated-5
[WARNING] Failed to import product_type simple
[WARNING] Failed to import ect-event-type Technology
[WARNING] Failed to import product_cat Uncategorized
[WARNING] Failed to import product_type variable
[WARNING] Failed to import ‘How Brand Social Value Will Play a Part in 2019’: Invalid post type ect-event
[WARNING] Failed to import ‘David Droga Still Has Faith in Online Advertising’: Invalid post type ect-event

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