[Marcel Tujetsch]

Please send me a link, where i can upload the error log. Thanks

[Marcel Tujetsch]

I tried to paste a link to my cloud share here. Not possible Error: Whats that???

[Marcel Tujetsch]

I had results from the logfile, but i can’t publish them here. There will be shown an error message: Your reply cannot be created at this time.

[Marcel Tujetsch]

Hi Sakin

I checked my two test Installations. There are only catch theme plugins. Same Problem. The Problem came with the last updates. Please check out your Plugins.

Thanks

[Marcel Tujetsch]

First of all, sorry—I wanted to test the Mag Theme first and installed the free version; I posted the error in the wrong place. P.S.: Even with the Pro version, there’s no download link in the instructions.
Second: As I mentioned in a separate post, I can no longer edit the website—a serious error appears when I try to log in. This is also happening with my client’s website, which I built using Catch-Enterprise Pro. What should I do now?

[Marcel Tujetsch]

To avoid wasting too much time, I set up a new WordPress instance on my account with the provider. After installation, I immediately installed the ‘mag’ theme along with the associated plugins. The site is up and running.
I then installed the Demo Import plugin (latest version). The site is still up and running. I then selected the demo data for import. The import is still not working. I think the demo data is simply too old. Could you please regenerate it and send it to me directly? I’ll then run the test again.
PS: Perhaps I’ll hear back from the provider in the meantime regarding the serious error.

Regards
Marcel

[Marcel Tujetsch]

Hello
Thank you for your prompt reply.
Below, I have copied the error message verbatim from the error message window. The error message comes directly from WordPress.
Regarding my question: Unfortunately, I can no longer access the WordPress admin area. The error message appears every time I click on a link. So, I’m unable to deactivate the plugins. What should I do now?
PS: It wouldn’t be a problem if I had to reinstall WordPress, as this is a test site. But I think it would be good to know which plugin is causing the error.
PS2: My hosting provider has a highly automated system; I’ve noticed that PHP version 8.1 has recently become unavailable (normally the PHP version is set automatically, but I’d explicitly set it to 8.1). The oldest version available at the moment is 8.2. Could this be related?

Es gab einen kritischen Fehler auf dieser Website. Prüfe bitte den Posteingang deines Website-Administrators auf Anweisungen. Wenn du weiterhin Probleme hast, wende dich bitte an die Support-Foren.

Mehr über die Problembehandlung in WordPress erfahren (engl.).

[Marcel Tujetsch]

Hello
Sorry, I can no longer access the website; I’m getting a message saying that a serious error has occurred.
My other site, which runs on Catch Enterprise with the same provider, isn’t having any problems.
What should I do now?

[Marcel Tujetsch]

Any news on the demo import? I should be able to show a mock-up next Wednesday.

 

Best regards from Switzerland

[Marcel Tujetsch]

Hi Sujeet,
Wouldn’t it make sense to re-export all the demo data from the currently active demo sites and then make it available for the demo importer?
Also, just like in some of the theme instructions, the download link for the demo data should be included directly in the instructions. You advertise that your themes come with demo data (which is a huge advantage), but then it should actually work.
Thanks

[Marcel Tujetsch]

Update
Interestingly, I tried out a few themes, and for all those where the demo data is hosted on GitHub, the import didn’t work. Then I installed “zubin”. The instructions for zubin include a direct link to the demo data. This data can be imported. However, a few minor errors are displayed:
[WARNING] Failed to import ect-event-type Design
[WARNING] Failed to import ect-event-type Development
[WARNING] Failed to import product_visibility exclude-from-catalog
[WARNING] Failed to import product_visibility exclude-from-search
[WARNING] Failed to import product_type external
[WARNING] Failed to import product_visibility featured
[WARNING] Failed to import product_type grouped
[WARNING] Failed to import product_visibility outofstock
[WARNING] Failed to import product_visibility rated-1
[WARNING] Failed to import product_visibility rated-2
[WARNING] Failed to import product_visibility rated-3
[WARNING] Failed to import product_visibility rated-4
[WARNING] Failed to import product_visibility rated-5
[WARNING] Failed to import product_type simple
[WARNING] Failed to import ect-event-type Technology
[WARNING] Failed to import product_cat Uncategorized
[WARNING] Failed to import product_type variable
[WARNING] Failed to import ‘How Brand Social Value Will Play a Part in 2019’: Invalid post type ect-event
[WARNING] Failed to import ‘David Droga Still Has Faith in Online Advertising’: Invalid post type ect-event

[Marcel Tujetsch]

Suggestion:
Wouldn’t it perhaps be better to update the theme files on GitHub? The data might be out of date.

[Marcel Tujetsch]

Thank you for checking this so quickly. Unfortunately, the error remains the same even after updating the plugin:
The error message is identical to the one in the screenshot I sent yesterday.

[Marcel Tujetsch]

I have taken a screenshot of the error message and the log file.
Here:

https://ibb.co/SwYGVMgW
https://ibb.co/9mYtNktt

[Marcel Tujetsch]

Hello
I have installed the demo importer and downloaded the demo files. P.S.: These are very old (6 years).
The files cannot be imported; an error message appears stating that the widget file is incorrect.
P.S.: The theme instructions contain no information whatsoever on importing demo data. There is a description available for Clean Enterprise.

Could you please provide me with the latest demo files? Thanks

[Marcel Tujetsch]

All right, sorry, I missed that. Very well-designed feature. Catch Webtools👍

[Marcel Tujetsch]

I did it. I hope it works.

A last question about Clean Enterprise:
How can I add additional metadata to the homepage, which isn’t actually a WordPress page? I usually do this with a meta plugin. This works for all subpages, but I haven’t found a way to do it for the homepage. Is there any way to do this?

[Marcel Tujetsch]

Everything went great. Thanks for the great service.
I have to say, catchthemes offers the best service I’ve ever experienced. Kudos to you.

[Marcel Tujetsch]

Great! It worked. Thanks

[Marcel Tujetsch]

Thank you very much for your reply. I already knew where to assign the fonts.
My point was that you can’t see what the fonts look like in the font list (as you can, for example, in Word or Writer); you have to assign each font first and then check what it looks like in the preview.
I was looking for a list where you can see what the fonts actually look like.

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