[Mahesh]

@mrichwncc: We have just released the update with the fixes, please update to the latest version. Let me know if any problem occurs.

Regards,
Mahesh

[Mahesh]

@jie66: Oh ya, you are right, previously I was checking in WordPress 4.4.2 (two versions confusion) and in 4.5 Basic Color includes only color scheme and background color and it is a bug in theme. This will also be fixed in the next update. Thank you for your patience.

Regards,
Mahesh

[Mahesh]

@skynet: Sorry for the late reply. We tested your site and jomsom pro demo on iphone both landscape and portrait is the menu is working fine (show/hide). Please try clearing cache and check if the issue resolves. Sometimes the issue remain due to caching too.

Regards,
Mahesh

[Mahesh]

@rmjtrif-com: In WordPress version before 4.5, the theme was using header image as logo. An since WordPress version 4.5 custom logo is available in WP core, we have replace it with custom logo. And now we came to know that people were using the feature as header image instead. So an additional feature (Header Image) will be added to the theme and will be available in next version. Thank you for your patience and sorry for the inconvenience.

Regards,
Mahesh

[Mahesh]

@rasta75: Thank you for using Adventurous Pro. Please try disabling all plugin and check if the issue resolves. Customizer is working fine on our local server.

Regards,
Mahesh

[Mahesh]

@sbatailler: Please try disabling plugins one by one and check if the issue resolves. Let me know if the problem persist.

@mariajackson: You are using Adventurous free. It seems you have only one image(Post) in slider, try adding more. Let me know if any problem occurs.

Regards,
Mahesh

[Mahesh]

jie66: Go to Dashboard=> Appearance=> Customize=> Colors=> Basic Colors and select your desired color in Header Text Color.
In WordPress version before 4.5, the theme was using header image as logo. An since WordPress version 4.5 custom logo is available in WP core, we have replace it with custom logo. And now we came to know that people were using the feature as header image instead. So an additional feature (Header Image) will be added to the theme and will be available in next version. Thank you for your patience and sorry for the inconvenience.

Regards,
Mahesh

[Mahesh]

@mrichwncc: Layout will be fixed in the next update. In other three sites where customizer is not fully loading, please try disabling all plugin one by one and check if the issue resolves.
Let me know if any problem occurs. You can email me the detail for one of your site in which customizer is not fully loading @ mahesh [at] catchthemes [dot] com.

Regards,
Mahesh

[Mahesh]

@skynet: Please use Regenerate Thumbnail Plugin to regenerate thumbnails and it will resize all the images to uniform size.
https://wordpress.org/plugins/regenerate-thumbnails/
Let me know if any problem occurs

Regards,
Mahesh

[Mahesh]

@skynet: I checked your site, it seems you’ve used two different dimensions images. In context of your home page, the first two images are 360×375 where as all other image in the pages are of 400×400. This may have caused the issue. Try replacing the top two images with 400×400 image and see if it resolves the issue.

Regards,
Mahesh

[Mahesh]

@skynet: I assume you’ve seen the quick fix in the following thread.
https://catchthemes.com/support-forum/topic/image-no-space-bug/#post-89528

Regards,
Mahesh

[Mahesh]

@skynet: This issue will be fixed in the next update. For quick fix now, edit the file jomsom-pro/inc/customizer-inclues/jomsom-customizer.php and comment or remove line 125 and the customizer will work normally.

Regards,
Mahesh

[Mahesh]

@sayuri: I checked your site and seems you are using really old version of the theme. The latest theme version available is 3.6. I recommend you to upgrade to Pro and check if the issue resolves.
Let me know if any problem occurs.

Regards,
Mahesh

[Mahesh]

@elenan: Please use the Custom CSS for now, the issue will be fixed in the next update. Go to Dashboard=> Appearance=> Customize=> Theme Options=> Custom CSS box and add the following CSS;

#hgroup {
    display: none;
}

Regards,
Mahesh

[Mahesh]

@mupa: Use the following CSS:

@media screen and (max-width: 767px) {
    article.hentry {
        padding: 0;
    }
    #page .wrapper {
        padding: 0;
    }
    article.hentry .featured-image img {
        width: 100%;
    }
}

Regards,
Mahesh

[Mahesh]

@skynet: The problem is due to viewport. Please edit jomsom-pro/inc/jomsom-structure.php and go to line 44 and replace following line:
<meta name="viewport" content="width=device-width, initial-scale=1.0">
with this.
<meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1">
This will fix the menu issue. This will be fixed in the upcoming version.

Regards,
Mahesh

[Mahesh]

@mupa: For that, add the following Custom CSS:

.widget_text .textwidget img {
    float: left;
    width: 20%;
}

Let me know if any issue occurs.
Regards,
Mahesh

[Mahesh]

@ottereli: Thank you for your appreciation. Have a nice day!

Regards,
Mahesh

[Mahesh]

@fishingguy: Glat to know your issue is resolved. Have a nice day!

Regards,
Mahesh

[Mahesh]

@mupa: Go to Dashboard=> Appearance=> Customize=> Theme Options=> Custom CSS box and add the following CSS:

#content .wrapper .widget {
    padding: 0;
}

Regards,
Mahesh

[Author]

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