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Viewing 20 posts - 1 through 20 (of 4,931 total)
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  • in reply to: No support on this forum ? #281316
    Mahesh
    Keymaster

    Hi @bastienchill,

    The latest version for Catch Gallery plugin version 1.6.7 is now available. Please update to the latest version.
    Let me know if you have any issue.

    Please use this forum for issues in our themes and you have any issues regarding our plugins, please post it in plugin’s support forum
    https://catchplugins.com/support-forum

    Regards,
    Mahesh

    in reply to: No support on this forum ? #281266
    Mahesh
    Keymaster

    Hi @bastienchill,
    May be we’ve missed the notice for update last time, my sincere apologies for that.

    I glad that we finally came to some solution. On the last update, the gallery changes to One-Column on devices with width less than 480px. Seems this is bit too much, so we’ve update and added more breakpoints for better responsiveness. This version will be released by tomorrow. Once released, I’ll let you know on this thread.

    Regards,
    Mahesh

    in reply to: No support on this forum ? #281258
    Mahesh
    Keymaster

    Hi @bastienchill,

    No, this is not a joke.

    First of all, we are not attributing your work to our team.

    And sure enough you may have tweaked the CSS to match your requirement but even without tweaking anything, the plugin works fine and good with responsiveness. We don’t know what you want for responsive design. Please clear on this with an example (screenshot) if possible. Why are you using 3 columns option if you want 2 column design, select 2 column from the option while creating or editing the gallery. (Note: In small devices its automatically changing to 1 column -> Responsive Design)

    We’ve mentioned about how the design works with tiled and thumbnail-grid they have their own pros and cons and the user may choose one that suits their website. And we do test on our own sites we were just checking where you were facing the issue on your site.

    If there were any bugs to be fixed, our team will resolve it prior to anything. But since there isn’t any, we’ve nothing to fix.

    Please let us know clearly about your requirements about responsive design.

    Regards,
    Mahesh

    in reply to: No support on this forum ? #280930
    Mahesh
    Keymaster

    Hi @bastienchill,

    I’ve checked your website and found the following page with Thumbnail Grid layout.
    https://bastienchilloux.com/yassin-on-m-a-dit/

    This page is working fine as per the responsiveness the plugin provides. On large screen, images are shown on the chosen columns and on small screen, the layout automatically changes to one-column layout showing one image stacked on top of each other which is a principle of a responsive design. Therefore, this is not a misleading advertising.
    And on other pages with tiled gallery I’ve explained the design on the previous reply above.

    Hope this helps.

    Regards,
    Mahesh

    in reply to: No support on this forum ? #280744
    Mahesh
    Keymaster

    Hi @bastienchill,

    Sorry for the trouble you are facing with the plugin. We understand what you actually mean and seek for the support. Tiled design is made in such a way that it gives a mosaic effect and give the site an attractive look. And the issue you are having here is that in small screen the images look bit small. We kept it that way as to retain the design (Tiled). There won’t be meaning of tiled design if the images as shown just like normal.
    For the responsive design that you are seeking (show images in single column design on small devices), please use Thumbnail Grid in gallery type (and not Tiled).
    Hope you understand. Let me know if we can help you any further.

    Regards,
    Mahesh

    in reply to: Can I change the image size for Featured Content #156258
    Mahesh
    Keymaster

    @leonloberman: In the code that I’ve given, image of your desired dimension will be displayed in boxed layout. So please select boxed layout. But if you want it in both boxed and fluid, the changes you’ve made in the code as above will work.
    The difference between boxed and fluid layout is, boxed layout has max-width of 1600px and the content is displayed in the middle with certain space in left and right like boxed layout. And in fluid layout, has 100% width.

    Hope this clarifies you.

    Regards,
    Mahesh

    in reply to: Can I change the image size for Featured Content #156139
    Mahesh
    Keymaster

    @leonloberman: For this you’ll need to create a child theme. You can use Generate Child Theme plugin to create the child theme. Then add the following code into functions.php
    add_image_size( 'fotografie-featured-custom', 533, 333, true );

    And create a file named components\features\featured-content\content-featured.php and add the code from the following url.
    https://bit.ly/2zXPKkV

    If you have any issue, let me know.

    Regards,
    Mahesh

    in reply to: How to eliminate some information #155069
    Mahesh
    Keymaster

    @swaitela: You mean the customizer settings? For that, you’ll need to use Catch Import Export plugin.
    https://catchplugins.com/plugins/catch-import-export/
    First activate parent theme, and export the settings then activate the child theme and import the setting with the help of the plugin.

    Let me know if any problem.

    Regards,
    Mahesh

    in reply to: How to eliminate some information #154945
    Mahesh
    Keymaster

    @swaitela: Add the following code in functions.php file.

    add_filter( 'get_the_archive_title', function ( $title ) {
    
        if ( is_category() ) {
    
            $title = single_cat_title( '', false );
    
        }
    
        return $title;
    
    });

    Regards,
    Mahesh

    in reply to: How to eliminate some information #154776
    Mahesh
    Keymaster

    @swaitela: Are you familiar with making child theme and some coding skills. If yes, then this can be done with child theme and I’ll provide you with the code. If you are not familiar with coding, then I’ll recommend you to hire a customizer.

    Regards,
    Mahesh

    in reply to: Slider Catch Base Pro #154421
    Mahesh
    Keymaster

    @purdey-and-peel: You cannot update pro theme like you update free theme. To update pro theme you’ll need to first download the theme from https://catchthemes.com/my-account/page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
    Please check the tutorial video in the link below:
    https://www.youtube.com/watch?v=W95SuabDZi8
    For more, check out theme instructions at https://catchthemes.com/theme-instructions/catch-base-pro/#updating

    Let me know if this helps you out!

    Kind Regards,
    Mahesh

    in reply to: How to eliminate some information #154406
    Mahesh
    Keymaster

    @swaitela: Please post in your site url.

    Regards,
    Mahesh

    in reply to: Slider Catch Base Pro #154402
    Mahesh
    Keymaster

    @purdey-and-peel: => Is just a direction sign so that it would be easier to follow the steps. Have you updated the theme? Which version are you using? I recommend you to install the latest version. Latest version available is 3.9.2. For email address, I’ll contact you via email and you can send me you copy there.

    Regards,
    Mahesh

    in reply to: Slider Catch Base Pro #154362
    Mahesh
    Keymaster

    @purdey-and-peel: If you haven’t updated the theme, I strongly recommend you to update the theme first.
    Go to Dashboard=> Appearance=> Customize=> Featured Slider and choose the Slider type. If you are using Post Slider/ Page Slider/ Category slider, then you’ll need to edit the post/page that you are using in slider and change the Featured image and update it. Or if you are using Image slider, you can directly upload new image in the customizer option itself.

    Let me know if you are having any further issue.

    Regards,
    Mahesh

    in reply to: add social media icons #154361
    Mahesh
    Keymaster

    @frau-windy: This option is only available in Catch Responsive Pro version. I recommend you to upgrade to Pro.

    Regards,
    Mahesh

    in reply to: footer widget opacity #154353
    Mahesh
    Keymaster

    @toerfiets: It seems, CSS of the content loaded in iframe cannot be overridden.

    Regards,
    Mahesh

    in reply to: footer widget opacity #154311
    Mahesh
    Keymaster

    @toerfiets: Go to Dashboard=> Appearance=> Customize=> Additional CSS box and add the following CSS:

    #activities .header {
        background: transparent;
    }
    
    #activities .container {
        background: transparent;
        border: none;
    }

    Regards,
    Mahesh

    in reply to: Responsive mobile menu not working #153010
    Mahesh
    Keymaster

    @tnwebsitedesign: This support forum is only for themes by CatchThemes. You are using a different theme, please contact your theme’s author or support.

    Regards,
    Mahesh

    in reply to: Responsive mobile menu not working #146663
    Mahesh
    Keymaster

    @robierre: You are not using our theme. This support forum is only for Theme Developed by Catch Themes. So, please post in appropriate support forum.

    Regards,
    Mahesh

    in reply to: Responsive Mobile Menu missing #146650
    Mahesh
    Keymaster

    @haltenhoff: Please post in your site url.

    Regards,
    Mahesh

Viewing 20 posts - 1 through 20 (of 4,931 total)