- This topic has 9 replies, 2 voices, and was last updated 1 month ago by Jeroen Kloppenburg.
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March 22, 2024 at 2:49 pm #334088Jeroen KloppenburgParticipant
I am in the middle of a sale, and my website is now broke. I have updated my website (www.weylintracking.nl) and it is no longer showing what I configured to show on the homepage. Only the post titles: Online Cursus Diersporen, Veldgidsen vol met diersporen, Laatste Blogs and Ervaringen
When I go into theme options excerpts etc are all selected. Trying to deselect and reselect does not fix the problem.
Please help fast, I am spending money running ads right now 🙁
March 23, 2024 at 10:25 am #334095tikaramKeymaster@jkwildlife: Can you please explain in more detail about the issue. Are you having difficulty with any section not working on your site. Please try deactivating all plugins for testing purpose and check your site again. To know more about Plugin Conflicts with our themes please follow the link below.
https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/Regards,
TikaramMarch 25, 2024 at 3:18 am #334136Jeroen KloppenburgParticipantI have upgraded my website to newest version of the plugin. I have entered the liscence key. But now all sections only show the title, no excerpts etc. Did you take a look? http://www.weylintracking.nl
I tried switching liscence key ( I bought two), I tried deactivating and reactivating. Did not work.
March 25, 2024 at 3:20 am #334137Jeroen KloppenburgParticipantCan I get a refund for both? I will switch to another theme. I have no time for this, currently I am working seven days a week. I wish I did not upgrade, all worked fine before 🙁
March 25, 2024 at 3:20 am #334138Jeroen KloppenburgParticipantPlease refund orders: #313583 #313582
I will switch asap to your free theme for now and then move on later. Thanks!
March 25, 2024 at 4:31 am #334141tikaramKeymaster@jkwildlife : I will contact you shortly regarding the issue.
Regards,
TikaramMarch 25, 2024 at 12:47 pm #334151Jeroen KloppenburgParticipantIt’s been three days already. I can not afford to have my website like this. I will use the free version, and then quickly put something on the homepage so it will at least be functional.
Would downgrading bring back the excerpts etc?
March 26, 2024 at 1:03 am #334161tikaramKeymaster@jkwildlife : I am checking for issues on your site. I will let you know soon.
Regards,
TikaramMarch 26, 2024 at 2:38 am #334166tikaramKeymaster@jkwildlife : The issue is caused by Your Gallery – PRO plugin conflicting with our theme. Disabling the plugin resolves the issue. Let me know if you need any further assistance regarding the issue.
Regards,
TikaramMarch 26, 2024 at 3:23 am #334169Jeroen KloppenburgParticipantThanks so much for the help Tikaram. For anyone reading this, who has the same problem, in my case it was a plugin from another company. Deactivating it solved the problem.
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