[poornima.uk]

Hello,
My site is http://www.timewisefoundation.org.uk. I just tried to update to the latest theme version (2.1) and get an additional menu item on the second line of my menu. It is called “Menu” and links to the home page.

Can you please look into this for me?

Thanks
Poornima

[Sakin]

@poornima.uk: It must be cache issue. As that menu is to support responsive design and it will go once the new style.css in reloaded. I don’t see it in your site. So, it should be all good.

[sdn]

Hi,

There is a message on the dasboard of my WP website inviting to update to the version 2.1. But I cannot find any link to update automatically or to download the zip.

How can I proceed to do that?

Thanks.

Mauricio

[Sakin]

@sdn: You can download update from your account http://catchthemes.com/my-account/. Check out the theme instruction for more details http://catchthemes.com/theme-instructions/

[poornima.uk]

Hi Sakin,

As per my previous question, I haven’t upgraded to the new version because of the “menu”. I am still on the old version. What should I do to clear the cache?

Thanks
Poornima

[Sakin]

@poornima.uk: You can just update and refresh your browser to clear the cache.

[zahra]

There is no link to update on my-account page…

[Sakin]

@zahra: Can you check now? You should be able to download from your account. If you still have problem. Then contact our sales team directly through http://catchthemes.com/contact-us/

[zahra]

It works now. Thank you for fixing it.

[Jos]

Hi there,

I have the same problem; I’m a paying customer, but there’s no update link on my account page for the latest version of the theme.

Can you please help me with this?

Greetings,
Jos
http://www.brimbrom.com

[Sakin]

@Jos: Can you check now? You should be able to download from your account. If you still have problem. Then contact our sales team directly through http://catchthemes.com/contact-us/

[Jos]

Hello Sakin, thanks, it worked, but now I have a new problem. Now there is this strange double menu item on my site http://www.brimbrom.com. Look at the most right item of my menu: home. It shouldn’t be there a second time. Do you know how to remove it? It was there after I did the update…

[Sakin]

@Jos: I just check in your site and see that you are using Simple Catch Pro version 2.0 where as the latest version in 2.3. Please update to latest version.

[Jos]

@Sakin: That’s not what I see in WordPress. I literally copy pasted this:

Current Theme
Simple Catch Pro

By Catch Themes TeamVersion 2.3

Do you have another idea what could cause my menu-problem?

[Jos]

Huh, now the mystery menu item is gone… Maybe some kind of cache-thing?

Anyway, thanks for your help!

[Sakin]

@Jos: Maybe there was cache in your system. Now, I can see version 2.3.

[Author]

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