Tagged: chique contact-form-7
November 28, 2022 at 12:00 pm #312988
Having the same issue as this post: https://catchthemes.com/support-forum/topic/the-text-undefined-appears-below-contact-form-tags/
I am using the Chique free theme, and have isolated the problem to being caused by the Chique theme.
Here is the form: https://timb179.sg-host.com/careers-new/
Only some fields are affected, but I have not been able to figure out why.
Any help is appreciated!
Thank you.November 28, 2022 at 12:10 pm #312991tikaramKeymaster
@techsteward : Thank you for using Chique theme. Can you please try switching to default WordPress theme for testing purpose. If the issue still persists after switching to other themes then the issue could be caused by the plugin itself. If the issues disappears after changing the theme please let me know I will check for the issue and provide you the fix.
TikaramNovember 28, 2022 at 1:32 pm #312994
Thank you, I had already done that testing. The problem does not persist when switching to default theme.
Thank you for your help,
TimNovember 28, 2022 at 1:36 pm #312995
I had also already de-activated all the other plugins, which did not help. So pretty sure it’s theme-related only.November 28, 2022 at 4:44 pm #313000
Thanks for reporting and we will update to you soon.
SakinNovember 30, 2022 at 2:30 am #313092
We have updated the theme to fix this issue. Please update to the latest version and check it.
SakinNovember 30, 2022 at 9:44 am #313109
I have updated the theme (now it’s a 1.6.2), and purged cache, but the problem still seems to be persisting – https://timb179.sg-host.com/careers-new/
I am using a child theme as well, could that be part of the problem?
Thanks again for your help,
TimDecember 1, 2022 at 12:56 am #313129
It looks like a js cache issue, we have updated the theme to version 1.6.3, please update and check it.
SakinDecember 1, 2022 at 9:24 am #313159
I appreciate you persisting with this.
I have updated to 1.6.3, purged cache – same result.
I also updated other plugins, but that did not help either.
The “undefined” text still shows up in the same places.
Would it help to have a temporary admin login to this site?
TimDecember 1, 2022 at 3:17 pm #313181
Ok, I will check it and will confirm with you. ThanksDecember 2, 2022 at 10:16 am #313243
Thanks for your help Sakin.
It turns out that I was loading JS in my child theme (don’t remember the reason anymore), but that was causing the issue. Once I removed it, the “undefined” artifacts disappeared from the Contact Form 7 form.
Many thanks again! Hopefully this helps someone else.
- The topic ‘“undefined” in Contact Form 7’ is closed to new replies.