Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #339471
    jkelly714
    Member

    Using Catch FSE Theme,

    I can select Install Plugins and it shows FSE Pro

    I select install, and I get following error:

    Error “Something went wrong with the API”

     

    There doesn’t seem to be alot of documentation on this tool, regarding setup and usage?

    Are there any white papers, notes, etc?

    What’s my next step in attempting to install the product for use?

    #339474
    Sakin
    Keymaster

    Hi Jon,

    Thanks for purchasing the FSE Pro theme. Which theme are you using it?
    To install the FSE Pro plugin, you can check this FAQ at https://catchthemes.com/fse-faq/#question-installation-and-update-installation

    1. After purchasing FSE Pro Plugin, go to My Account page
    2. Then on the Download Section, click on File name to download your plugin fse-pro.zip file
    3. Note: Some modern browsers like Safari has an auto zip extractor and will extract the zip file as soon as you download the zip file. In this case, open Safari and go to “Safari => Preferences” and in the “General” tab, uncheck Open “safe” files after downloading. This will stop Safari from automatically unzipping the files and then you can download zip file
    4. Log in to the WordPress Administration Panel
    5. Go to “Plugins => Add New Plugin”
    6. Click on “Uploads” and Browse the downloaded file fse-pro.zip from the desktop where you have it downloaded
    7. Click on “Install Now” to install the plugin
    8. After it’s installed, click on the “Activate Plugin” button to Active the Plugin

    If you still have issues then let me know and I will contact you via email.

    Regards,
    Sakin

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.