Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #128820
    Franz Eichberger
    Participant

    Hallo,

    I have trouble with uploading my new Rock Star Pro Theme. If I want to choose the rock star pro folder to install the theme, than my macbook opens the folder and I see all the datas and my macbook does not uploading the theme. Can anybody help me? Is there also a german speaking person who can help me out?
    Thanx for your help

    #128863
    Franz Eichberger
    Participant

    I found the bug by myself, after several hours of research: The Folder couldn’t be recognized as a .zip file, so I converted the downloaded Folder into a .zip file. Now it works. But another problem is coming up: The Rock Star Pro Theme seems not to be responsive. On my Smartphone the background image looks totally chaotic. What can I do?

    #128890
    Pratik
    Keymaster

    Hi Franz,

    Great you solved the zip problem. Sometimes safari browser automatically unzips the file. That might be the case here too. About the responsive issue, the theme is responsive. Please check the demo at https://catchthemes.com/demo/rock-star/. Also, please post in your site url so that I can check the issue.

    Regards,
    Pratik

    #147932
    BootlegBand4
    Participant

    Having problem updating Rock Star Pro Version 2.3.1 Getting this error “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

    #147940
    Pratik
    Keymaster

    Hi @BootlegBand4,

    Please contact your server to increase your file upload limit, or you can edit php.ini file if you have a bit of technical knowledge.

    Regards,
    Pratik

Viewing 5 posts - 1 through 5 (of 5 total)
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