[Sumiko Miida]

Hi Catch Themes Team,

As my website http://www.dsforum.jp/2017/talien2po3ek3soiwlt545kt/, some IE (IE 11) users cannot view the page but warning “session timeout”. It’s very curious because other IE 11 users can view the page without problem. I suggest them to refresh browser or clean cache but the issue is still remained.

I wonder whether I can add some codes to extend session time or take other ways.
Could you advise me what I can do to solve this issue?

I really appreciate your help.

Thank you,
Sumiko

[Sumiko Miida]

To extend session time, I tried to add new plug-in “Easy Timeout Session” and extend duration time.
However the issue wasn’t be solved…

I know they set 10MB for their chache & database setting of IE and it seems enough.
I also added following code to wp-config.php, but it doesn’t work….

/**
* Enable sessions
*/
if (!session_id())
session_start();

[tikaram]

@sumiko : I could not find any issues on your website. This is not a theme related issue. Maybe, they have other issues at their end. Let me know if you have any theme related issues.

Regards,
Tikaram

[Sumiko Miida]

Thank you, Tikaram-san.
I will try to find the source…

Sumiko

[tikaram]

@sumiko : Thank you for updating. Have a Good day.

Regards,
Tikaram

[Author]

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