This topic contains 5 replies, has 2 voices, and was last updated by  tikaram 1 month ago.

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  • #125795

    Scoop
    Participant

    I have recently added a widget plugin that will rotate and randomize a set number of ads after a delay which is set within the widget. I am using Adventurous and Safari. I have noticed that the widget works on Firefox but not on Safari and contacted the Meks team. They suggested that the problem may be in the Theme that I am using. You can visit my use of this widget at http://newsforcatholics.info – it is on the bottom right and is supposed to show two books side by side which when clicked will take you to the Amazon page where they can read about the book or buy it.

    The rotation of the ads does not work on my Apple devices if I am using Safari for my browser. Do you have a fix for this? Thanks for any help you might provide to remedy this.

    #125824

    tikaram
    Participant

    @scoop : To find out whether its a theme related issue or not please try activating WordPress theme Twenty Seventeen . If the problem still persist after activating the default theme then its not a theme related issue, you will need to contact the plugin support again stating that it doesn’t works with the default theme as well. If the widget works properly with Twenty Seventeen without any issues, then only you can say its a theme related issues. Please let me know after testing with default WordPress theme.

    Regards,
    Tikaram

    #125864

    Scoop
    Participant

    Thank you Tikaram.

    Must I activate the theme or would the preview tell me what I need to know . . . because in the preview the widget still does not work. And if I must activate the Twenty Seventeen Theme will I lose all the changes to my CSS etc. that has been done in Adventurous when I reactivate that theme?

    Thanks,
    Scoop

    #125893

    tikaram
    Participant

    @scoop : You will not loose any additional css and changes that you have done to the previous theme if you switch the theme to Twenty Seventeen. Please activate and test and you can roll back to the previous theme in just a minute. All your settings and changes will be saved. Let me know about the result.

    Regards,
    Tikaram

    #125895

    Scoop
    Participant

    Thank you. When i activated Twenty Seventeen the problem still persisted for the sidebar widget. Instead of rotating the ads they appear one after the other at the same time.

    Regards,
    Dave

    #125992

    tikaram
    Participant

    @scoop : Please contact Plugin support stating that its not a theme related issues because the issue exist on multiple themes. Let me know if you have any theme related issues.

    Regards,
    Tikaram

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