Viewing 4 posts - 1 through 4 (of 4 total)
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  • #238233
    ClubPhotoCreon
    Participant

    Hello,

    I will try to explain my problem. My WordPress is fully updated.
    It’s in french to when I talk about a button or an option, it’s perhaps not with the exact label.
    I indicate them with simple quotes. Sorry.

    With High Response theme and some others like Photfocus,
    I want to set an Header Image.
    So I navifgate to Appearance => Customize => Header Media => Header Imag,
    Then I enable on ‘Homepage/Frontage’
    Then I click on ‘Add a new image’ button
    So I’m fowarded to the Media to choose an image
    I choose an image (enough large to be an header image) then click on ‘Select and resize’ button
    Then, I’m forwarded to a new white page ‘Resize image’ with 2 tabs ‘Umpload files’ and ‘Media’
    But I do not see the selected image, the page is blank
    And when I click on the ‘Select end rezise’ button, nothing changes!

    Image tp shwo the problem

    So, No way to add an Header Image.
    This problem is the same when I try with another themes like Photofocus.

    Have you ever seen this issue?
    Could you help me?

    Thank you in advance
    Regards
    CPC

    #238278
    Skandha
    Keymaster

    @clubphotocreon: Hello CPC,
    Can you try deactivating all your plugins and see if this resolves the issue?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    #238399
    ClubPhotoCreon
    Participant

    Hello,

    Great, the issue disappears even I reactivate the extensions.
    Strange no ?

    Thank you again
    Regards
    CPC

    #238548
    Skandha
    Keymaster

    @clubphotocreon: Hello CPC,
    Maybe that was because of one of the plugins you were using.

    Kind Regards,
    Skandha

Viewing 4 posts - 1 through 4 (of 4 total)
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