[ClubPhotoCreon]

Hello,

I will try to explain my problem. My WordPress is fully updated.
It’s in french to when I talk about a button or an option, it’s perhaps not with the exact label.
I indicate them with simple quotes. Sorry.

With High Response theme and some others like Photfocus,
I want to set an Header Image.
So I navifgate to Appearance => Customize => Header Media => Header Imag,
Then I enable on ‘Homepage/Frontage’
Then I click on ‘Add a new image’ button
So I’m fowarded to the Media to choose an image
I choose an image (enough large to be an header image) then click on ‘Select and resize’ button
Then, I’m forwarded to a new white page ‘Resize image’ with 2 tabs ‘Umpload files’ and ‘Media’
But I do not see the selected image, the page is blank
And when I click on the ‘Select end rezise’ button, nothing changes!

So, No way to add an Header Image.
This problem is the same when I try with another themes like Photofocus.

Have you ever seen this issue?
Could you help me?

Thank you in advance
Regards
CPC

[Skandha]

@clubphotocreon: Hello CPC,
Can you try deactivating all your plugins and see if this resolves the issue?

Let me know if the issue persists!
Kind Regards,
Skandha

[ClubPhotoCreon]

Hello,

Great, the issue disappears even I reactivate the extensions.
Strange no ?

Thank you again
Regards
CPC

[Skandha]

@clubphotocreon: Hello CPC,
Maybe that was because of one of the plugins you were using.

Kind Regards,
Skandha

[Author]

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