Tagged: , , ,

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #265086
    troffel
    Participant

    On my site (https://fyfi.dk/), the links in the dropdown are formatted strangely and don’t work on Safari. This issue only came up recently.
    Structure:
    Søerne

    The # at the start of the href link does not work on safari, and curious why it is there? This breaks the menu on all iphone devices.

    #265111
    troffel
    Participant

    Seems HTML isn’t escaped in posts.. anyway, they href structure I talk about is:

    href=”#https://fyfi.dk/soerne/”

    the # being a mistake?

    #265130
    tikaram
    Keymaster

    @troffel: Please try deactivating all plugins for testing purpose and check if you are still having the issue. If you have the same issue after deactivating all plugins please let me know I will help you fix the issue.

    Regards,
    Tikaram

    #265167
    troffel
    Participant

    plugins deactivated
    buggy field, in inspector

    Site info from healthcheck plugin

    
    ### wp-core ###
    
    version: 5.5.3
    site_language: en_US
    user_language: en_US
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /customers/d/1/3/fyfi.dk/httpd.www
    wordpress_size: 175.23 MB (183743898 bytes)
    uploads_path: /customers/d/1/3/fyfi.dk/httpd.www/wp-content/uploads
    uploads_size: 96.31 MB (100991216 bytes)
    themes_path: /customers/d/1/3/fyfi.dk/httpd.www/wp-content/themes
    themes_size: 8.61 MB (9033260 bytes)
    plugins_path: /customers/d/1/3/fyfi.dk/httpd.www/wp-content/plugins
    plugins_size: 38.02 MB (39867367 bytes)
    database_size: 54.42 MB (57067185 bytes)
    total_size: 372.60 MB (390702926 bytes)
    
    ### wp-active-theme ###
    
    name: Catch Everest Pro (catch-everest-pro)
    version: 1.5.1
    author: Catch Themes Team
    author_website: http://catchthemes.com
    parent_theme: none
    theme_features: core-block-patterns, editor-style, automatic-feed-links, custom-background, menus, post-formats, infinite-scroll, post-thumbnails, custom-header, widgets
    theme_path: /customers/d/1/3/fyfi.dk/httpd.www/wp-content/themes/catch-everest-pro
    
    ### wp-themes-inactive (7) ###
    
    Twenty Fifteen: version: 1.9, author: the WordPress team (latest version: 2.7)
    Twenty Nineteen: version: 1.7, author: the WordPress team
    Twenty Seventeen: version: 1.5, author: the WordPress team (latest version: 2.4)
    Twenty Sixteen: version: 1.4, author: the WordPress team (latest version: 2.2)
    Twenty Thirteen: version: 1.0, author: the WordPress team (latest version: 3.1)
    Twenty Twelve: version: 1.2, author: the WordPress team (latest version: 3.2)
    Twenty Twenty: version: 1.5, author: the WordPress team
    
    ### wp-plugins-active (2) ###
    
    Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community
    Really Simple SSL: version: 3.3.5, author: Really Simple Plugins
    
    ### wp-plugins-inactive (11) ###
    
    Akismet Anti-Spam: version: 4.1.7, author: Automattic
    BackUpWordPress: version: 3.10, author: XIBO Ltd
    Delete All Comments Easily: version: 1.3, author: J P S
    Google Analyticator: version: 6.5.4, author: SumoMe
    Google Analytics Dashboard for WP (GADWP): version: 6.3.0, author: ExactMetrics
    Google Translator: version: 0.0.4, author: V.J.Catkick
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg
    Insert Headers and Footers: version: 1.4.6, author: WPBeginner
    Wordpress Gallery Plugin: version: 1.4, author: Neel
    WP Statistics: version: 12.6.13, author: VeronaLabs
    Yoast SEO: version: 15.2.1, author: Team Yoast
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 375 GB
    	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
    	imagick::RESOURCETYPE_FILE: 192
    	imagick::RESOURCETYPE_MAP: 375 GB
    	imagick::RESOURCETYPE_MEMORY: 188 GB
    	imagick::RESOURCETYPE_THREAD: 48
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 5.3.0-26-generic x86_64
    httpd_software: Apache
    php_version: 7.4.12 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 5000
    time_limit: 50
    memory_limit: 536870912
    max_input_time: 60
    upload_max_size: 256M
    php_post_max_size: 256M
    curl_version: 7.68.0 OpenSSL/1.1.1f
    suhosin: false
    imagick_availability: true
    server-headers: 
    	date: Sun, 08 Nov 2020 18:27:01 GMT
    	server: Apache
    	x-powered-by: PHP/7.4.12
    	expires: Wed, 11 Jan 1984 05:00:00 GMT
    	cache-control: no-cache, must-revalidate, max-age=0
    	link: <https://fyfi.dk/wp-json/>; rel="https://api.w.org/", <https://fyfi.dk/wp-json/wp/v2/pages/112>; rel="alternate"; type="application/json", <https://fyfi.dk/>; rel=shortlink
    	vary: Accept-Encoding
    	content-encoding: gzip
    	content-length: 7117
    	content-type: text/html; charset=UTF-8
    	x-varnish: 911251204
    	age: 0
    	via: 1.1 varnish (Varnish/6.5)
    	accept-ranges: bytes
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.3.25-MariaDB-1:10.3.25+maria~bionic
    client_version: mysqlnd 7.4.12
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /customers/d/1/3/fyfi.dk/httpd.www/wp-content
    WP_PLUGIN_DIR: /customers/d/1/3/fyfi.dk/httpd.www/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 536870912
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    
    #265190
    tikaram
    Keymaster

    @troffel: It looks like you are using an older version of the theme. Please update your theme to the latest version as there are many major updates with bug fixes and security updates. It is highly recommended to use the latest version of the theme. you may check the change log to know more about the updates. If you are still having issues after the update. Please let me know.

    Regards,
    Tikaram

    #265223
    troffel
    Participant

    What issues should I expect in upgrading? In terms of existing sites and theme-settings?

    #265256
    tikaram
    Keymaster

    @troffel: Since your site has been using a very older version of the theme, I cannot exactly let you know the issues that you will have on your site. I recommend you to update your theme to latest version. If you have issues after update I will help you fix the issues if they are theme related.

    Regards,
    Tikaram

    #265732
    troffel
    Participant

    I got it fixed, but there seems to be cache issues. I can resolve it my clearing my own cache on the browser but that doesnt solve it for my customers. Does the theme have a way to clear its cache after the upgrade from an older version of the theme?

    #265808
    tikaram
    Keymaster

    @troffel: Let me know if you are using any caching plugin on your site.

    Regards,
    Tikaram

    #265815
    troffel
    Participant


    ### wp-core ###

    version: 5.5.3
    site_language: en_US
    user_language: en_US
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: closed
    multisite: false
    user_count: 1
    dotorg_communication: true

    ### wp-paths-sizes ###

    wordpress_path: /customers/c/3/e/naturvare.dk/httpd.www
    wordpress_size: 647.82 MB (679291930 bytes)
    uploads_path: /customers/c/3/e/naturvare.dk/httpd.www/wp-content/uploads
    uploads_size: 176.94 MB (185538380 bytes)
    themes_path: /customers/c/3/e/naturvare.dk/httpd.www/wp-content/themes
    themes_size: 8.60 MB (9015631 bytes)
    plugins_path: /customers/c/3/e/naturvare.dk/httpd.www/wp-content/plugins
    plugins_size: 24.51 MB (25700592 bytes)
    database_size: 15.77 MB (16539998 bytes)
    total_size: 873.65 MB (916086531 bytes)

    ### wp-active-theme ###

    name: Catch Everest Pro (catch-everest-pro)
    version: 1.3
    author: Catch Themes Team
    author_website: http://catchthemes.com
    parent_theme: none
    theme_features: core-block-patterns, editor-style, automatic-feed-links, custom-background, menus, post-formats, post-thumbnails, custom-header, widgets
    theme_path: /customers/c/3/e/naturvare.dk/httpd.www/wp-content/themes/catch-everest-pro

    ### wp-themes-inactive (7) ###

    Twenty Fifteen: version: 2.7, author: the WordPress team
    Twenty Nineteen: version: 1.4, author: the WordPress team (latest version: 1.7)
    Twenty Seventeen: version: 1.5, author: the WordPress team (latest version: 2.4)
    Twenty Sixteen: version: 1.4, author: the WordPress team (latest version: 2.2)
    Twenty Thirteen: version: 1.0, author: the WordPress team (latest version: 3.1)
    Twenty Twelve: version: 1.2, author: the WordPress team (latest version: 3.2)
    Twenty Twenty: version: 1.1, author: the WordPress team (latest version: 1.5)

    ### wp-plugins-active (7) ###

    BackUpWordPress: version: 3.10, author: XIBO Ltd
    Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community
    Insert Headers and Footers: version: 1.4.6, author: WPBeginner
    Really Simple SSL: version: 3.3.5, author: Really Simple Plugins
    WP Downloader: version: 2.0, author: Wojtek Szałkiewicz
    WP Statistics: version: 12.6.13, author: VeronaLabs
    Yoast SEO: version: 15.2.1, author: Team Yoast

    ### wp-plugins-inactive (2) ###

    Akismet Anti-Spam: version: 4.1.7, author: Automattic
    Image Pro: version: 0.36, author: Mihai Valentin

    ### wp-media ###

    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 377 GB
    imagick::RESOURCETYPE_DISK: 1.844674407371E+19
    imagick::RESOURCETYPE_FILE: 192
    imagick::RESOURCETYPE_MAP: 377 GB
    imagick::RESOURCETYPE_MEMORY: 189 GB
    imagick::RESOURCETYPE_THREAD: 48
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown

    ### wp-server ###

    server_architecture: Linux 5.3.0-26-generic x86_64
    httpd_software: Apache
    php_version: 7.4.12 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 5000
    time_limit: 0
    memory_limit: 536870912
    max_input_time: 60
    upload_max_size: 256M
    php_post_max_size: 256M
    curl_version: 7.68.0 OpenSSL/1.1.1f
    suhosin: false
    imagick_availability: true
    server-headers:
    date: Mon, 16 Nov 2020 15:31:46 GMT
    server: Apache
    x-powered-by: PHP/7.4.12
    expires: Wed, 11 Jan 1984 05:00:00 GMT
    cache-control: no-cache, must-revalidate, max-age=0
    x-pingback: https://naturvare.dk/xmlrpc.php
    link: <https://naturvare.dk/wp-json/&gt;; rel=”https://api.w.org/&#8221;, <https://naturvare.dk/wp-json/wp/v2/pages/5&gt;; rel=”alternate”; type=”application/json”, <https://naturvare.dk/&gt;; rel=shortlink
    vary: Accept-Encoding
    content-encoding: gzip
    content-length: 8115
    content-type: text/html; charset=UTF-8
    x-varnish: 110461593
    age: 0
    via: 1.1 varnish (Varnish/6.5)
    accept-ranges: bytes
    htaccess_extra_rules: false

    ### wp-database ###

    extension: mysqli
    server_version: 10.3.25-MariaDB-1:10.3.25+maria~bionic
    client_version: mysqlnd 7.4.12

    ### wp-constants ###

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /customers/c/3/e/naturvare.dk/httpd.www/wp-content
    WP_PLUGIN_DIR: /customers/c/3/e/naturvare.dk/httpd.www/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 536870912
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined

    ### wp-filesystem ###

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable

    `
    Ignore the older version of the theme, I had to revert due to the cache issue. I did not have this issue on the same site outside of just hitting ctrl+r to refresh it.

    #265879
    tikaram
    Keymaster

    @troffel: I recommend you to search for a browser cache remover plugin from the official repository of WordPress. let me know if this helps or not.

    Regards,
    Tikaram

Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘issue with dropdown menu hyperlinks not working on Safari’ is closed to new replies.