- This topic has 10 replies, 2 voices, and was last updated 3 years, 10 months ago by tikaram.
-
AuthorPosts
-
November 7, 2020 at 12:04 pm #265086troffelParticipant
On my site (https://fyfi.dk/), the links in the dropdown are formatted strangely and don’t work on Safari. This issue only came up recently.
Structure:
SøerneThe # at the start of the href link does not work on safari, and curious why it is there? This breaks the menu on all iphone devices.
November 7, 2020 at 4:30 pm #265111troffelParticipantSeems HTML isn’t escaped in posts.. anyway, they href structure I talk about is:
href=”#https://fyfi.dk/soerne/”
the # being a mistake?
November 7, 2020 at 10:30 pm #265130tikaramParticipant@troffel: Please try deactivating all plugins for testing purpose and check if you are still having the issue. If you have the same issue after deactivating all plugins please let me know I will help you fix the issue.
Regards,
TikaramNovember 8, 2020 at 11:48 pm #265167troffelParticipant
Site info from healthcheck plugin
### wp-core ### version: 5.5.3 site_language: en_US user_language: en_US permalink: /%postname%/ https_status: true user_registration: 0 default_comment_status: open multisite: false user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /customers/d/1/3/fyfi.dk/httpd.www wordpress_size: 175.23 MB (183743898 bytes) uploads_path: /customers/d/1/3/fyfi.dk/httpd.www/wp-content/uploads uploads_size: 96.31 MB (100991216 bytes) themes_path: /customers/d/1/3/fyfi.dk/httpd.www/wp-content/themes themes_size: 8.61 MB (9033260 bytes) plugins_path: /customers/d/1/3/fyfi.dk/httpd.www/wp-content/plugins plugins_size: 38.02 MB (39867367 bytes) database_size: 54.42 MB (57067185 bytes) total_size: 372.60 MB (390702926 bytes) ### wp-active-theme ### name: Catch Everest Pro (catch-everest-pro) version: 1.5.1 author: Catch Themes Team author_website: http://catchthemes.com parent_theme: none theme_features: core-block-patterns, editor-style, automatic-feed-links, custom-background, menus, post-formats, infinite-scroll, post-thumbnails, custom-header, widgets theme_path: /customers/d/1/3/fyfi.dk/httpd.www/wp-content/themes/catch-everest-pro ### wp-themes-inactive (7) ### Twenty Fifteen: version: 1.9, author: the WordPress team (latest version: 2.7) Twenty Nineteen: version: 1.7, author: the WordPress team Twenty Seventeen: version: 1.5, author: the WordPress team (latest version: 2.4) Twenty Sixteen: version: 1.4, author: the WordPress team (latest version: 2.2) Twenty Thirteen: version: 1.0, author: the WordPress team (latest version: 3.1) Twenty Twelve: version: 1.2, author: the WordPress team (latest version: 3.2) Twenty Twenty: version: 1.5, author: the WordPress team ### wp-plugins-active (2) ### Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community Really Simple SSL: version: 3.3.5, author: Really Simple Plugins ### wp-plugins-inactive (11) ### Akismet Anti-Spam: version: 4.1.7, author: Automattic BackUpWordPress: version: 3.10, author: XIBO Ltd Delete All Comments Easily: version: 1.3, author: J P S Google Analyticator: version: 6.5.4, author: SumoMe Google Analytics Dashboard for WP (GADWP): version: 6.3.0, author: ExactMetrics Google Translator: version: 0.0.4, author: V.J.Catkick Hello Dolly: version: 1.7.2, author: Matt Mullenweg Insert Headers and Footers: version: 1.4.6, author: WPBeginner Wordpress Gallery Plugin: version: 1.4, author: Neel WP Statistics: version: 12.6.13, author: VeronaLabs Yoast SEO: version: 15.2.1, author: Team Yoast ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org imagick_limits: imagick::RESOURCETYPE_AREA: 375 GB imagick::RESOURCETYPE_DISK: 1.844674407371E+19 imagick::RESOURCETYPE_FILE: 192 imagick::RESOURCETYPE_MAP: 375 GB imagick::RESOURCETYPE_MEMORY: 188 GB imagick::RESOURCETYPE_THREAD: 48 gd_version: bundled (2.1.0 compatible) ghostscript_version: unknown ### wp-server ### server_architecture: Linux 5.3.0-26-generic x86_64 httpd_software: Apache php_version: 7.4.12 64bit php_sapi: cgi-fcgi max_input_variables: 5000 time_limit: 50 memory_limit: 536870912 max_input_time: 60 upload_max_size: 256M php_post_max_size: 256M curl_version: 7.68.0 OpenSSL/1.1.1f suhosin: false imagick_availability: true server-headers: date: Sun, 08 Nov 2020 18:27:01 GMT server: Apache x-powered-by: PHP/7.4.12 expires: Wed, 11 Jan 1984 05:00:00 GMT cache-control: no-cache, must-revalidate, max-age=0 link: <https://fyfi.dk/wp-json/>; rel="https://api.w.org/", <https://fyfi.dk/wp-json/wp/v2/pages/112>; rel="alternate"; type="application/json", <https://fyfi.dk/>; rel=shortlink vary: Accept-Encoding content-encoding: gzip content-length: 7117 content-type: text/html; charset=UTF-8 x-varnish: 911251204 age: 0 via: 1.1 varnish (Varnish/6.5) accept-ranges: bytes htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 10.3.25-MariaDB-1:10.3.25+maria~bionic client_version: mysqlnd 7.4.12 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /customers/d/1/3/fyfi.dk/httpd.www/wp-content WP_PLUGIN_DIR: /customers/d/1/3/fyfi.dk/httpd.www/wp-content/plugins WP_MAX_MEMORY_LIMIT: 536870912 WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable
November 8, 2020 at 11:59 pm #265190tikaramParticipant@troffel: It looks like you are using an older version of the theme. Please update your theme to the latest version as there are many major updates with bug fixes and security updates. It is highly recommended to use the latest version of the theme. you may check the change log to know more about the updates. If you are still having issues after the update. Please let me know.
Regards,
TikaramNovember 9, 2020 at 10:56 am #265223troffelParticipantWhat issues should I expect in upgrading? In terms of existing sites and theme-settings?
November 10, 2020 at 12:46 am #265256tikaramParticipant@troffel: Since your site has been using a very older version of the theme, I cannot exactly let you know the issues that you will have on your site. I recommend you to update your theme to latest version. If you have issues after update I will help you fix the issues if they are theme related.
Regards,
TikaramNovember 15, 2020 at 10:50 am #265732troffelParticipantI got it fixed, but there seems to be cache issues. I can resolve it my clearing my own cache on the browser but that doesnt solve it for my customers. Does the theme have a way to clear its cache after the upgrade from an older version of the theme?
November 16, 2020 at 8:51 am #265808tikaramParticipant@troffel: Let me know if you are using any caching plugin on your site.
Regards,
TikaramNovember 16, 2020 at 4:39 pm #265815troffelParticipant
### wp-core ###version: 5.5.3
site_language: en_US
user_language: en_US
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: closed
multisite: false
user_count: 1
dotorg_communication: true### wp-paths-sizes ###
wordpress_path: /customers/c/3/e/naturvare.dk/httpd.www
wordpress_size: 647.82 MB (679291930 bytes)
uploads_path: /customers/c/3/e/naturvare.dk/httpd.www/wp-content/uploads
uploads_size: 176.94 MB (185538380 bytes)
themes_path: /customers/c/3/e/naturvare.dk/httpd.www/wp-content/themes
themes_size: 8.60 MB (9015631 bytes)
plugins_path: /customers/c/3/e/naturvare.dk/httpd.www/wp-content/plugins
plugins_size: 24.51 MB (25700592 bytes)
database_size: 15.77 MB (16539998 bytes)
total_size: 873.65 MB (916086531 bytes)### wp-active-theme ###
name: Catch Everest Pro (catch-everest-pro)
version: 1.3
author: Catch Themes Team
author_website: http://catchthemes.com
parent_theme: none
theme_features: core-block-patterns, editor-style, automatic-feed-links, custom-background, menus, post-formats, post-thumbnails, custom-header, widgets
theme_path: /customers/c/3/e/naturvare.dk/httpd.www/wp-content/themes/catch-everest-pro### wp-themes-inactive (7) ###
Twenty Fifteen: version: 2.7, author: the WordPress team
Twenty Nineteen: version: 1.4, author: the WordPress team (latest version: 1.7)
Twenty Seventeen: version: 1.5, author: the WordPress team (latest version: 2.4)
Twenty Sixteen: version: 1.4, author: the WordPress team (latest version: 2.2)
Twenty Thirteen: version: 1.0, author: the WordPress team (latest version: 3.1)
Twenty Twelve: version: 1.2, author: the WordPress team (latest version: 3.2)
Twenty Twenty: version: 1.1, author: the WordPress team (latest version: 1.5)### wp-plugins-active (7) ###
BackUpWordPress: version: 3.10, author: XIBO Ltd
Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community
Insert Headers and Footers: version: 1.4.6, author: WPBeginner
Really Simple SSL: version: 3.3.5, author: Really Simple Plugins
WP Downloader: version: 2.0, author: Wojtek Szałkiewicz
WP Statistics: version: 12.6.13, author: VeronaLabs
Yoast SEO: version: 15.2.1, author: Team Yoast### wp-plugins-inactive (2) ###
Akismet Anti-Spam: version: 4.1.7, author: Automattic
Image Pro: version: 0.36, author: Mihai Valentin### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
imagick_limits:
imagick::RESOURCETYPE_AREA: 377 GB
imagick::RESOURCETYPE_DISK: 1.844674407371E+19
imagick::RESOURCETYPE_FILE: 192
imagick::RESOURCETYPE_MAP: 377 GB
imagick::RESOURCETYPE_MEMORY: 189 GB
imagick::RESOURCETYPE_THREAD: 48
gd_version: bundled (2.1.0 compatible)
ghostscript_version: unknown### wp-server ###
server_architecture: Linux 5.3.0-26-generic x86_64
httpd_software: Apache
php_version: 7.4.12 64bit
php_sapi: cgi-fcgi
max_input_variables: 5000
time_limit: 0
memory_limit: 536870912
max_input_time: 60
upload_max_size: 256M
php_post_max_size: 256M
curl_version: 7.68.0 OpenSSL/1.1.1f
suhosin: false
imagick_availability: true
server-headers:
date: Mon, 16 Nov 2020 15:31:46 GMT
server: Apache
x-powered-by: PHP/7.4.12
expires: Wed, 11 Jan 1984 05:00:00 GMT
cache-control: no-cache, must-revalidate, max-age=0
x-pingback: https://naturvare.dk/xmlrpc.php
link: <https://naturvare.dk/wp-json/>; rel=”https://api.w.org/”, <https://naturvare.dk/wp-json/wp/v2/pages/5>; rel=”alternate”; type=”application/json”, <https://naturvare.dk/>; rel=shortlink
vary: Accept-Encoding
content-encoding: gzip
content-length: 8115
content-type: text/html; charset=UTF-8
x-varnish: 110461593
age: 0
via: 1.1 varnish (Varnish/6.5)
accept-ranges: bytes
htaccess_extra_rules: false### wp-database ###
extension: mysqli
server_version: 10.3.25-MariaDB-1:10.3.25+maria~bionic
client_version: mysqlnd 7.4.12### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /customers/c/3/e/naturvare.dk/httpd.www/wp-content
WP_PLUGIN_DIR: /customers/c/3/e/naturvare.dk/httpd.www/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 536870912
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable`
Ignore the older version of the theme, I had to revert due to the cache issue. I did not have this issue on the same site outside of just hitting ctrl+r to refresh it.November 17, 2020 at 3:17 am #265879tikaramParticipant@troffel: I recommend you to search for a browser cache remover plugin from the official repository of WordPress. let me know if this helps or not.
Regards,
Tikaram -
AuthorPosts
- The topic ‘issue with dropdown menu hyperlinks not working on Safari’ is closed to new replies.