January 23, 2019 at 5:54 pm #164279
Hello! Instagram feed shows in edit mode but not on published page.
The site is and page (“new work”) is https://chleeart.com/new-work/
Thank you —
ValerieJanuary 24, 2019 at 12:37 am #164298
@valeriewallace: It’s working fine in my end can you clear your browser cache and check it once. let me know if this helps you out!
SapanaJanuary 24, 2019 at 10:34 am #164359
@sapana: I cleared the browser cache and installed a cache clearing plugin and the page still doesn’t load images. In any browser I’ve tried, on multiple devices.
It loads fine on the editor side but not the published side. On the published side, the “load more” button shows, and the page shows spaces where the images ought to me. If I hover over one of those spaces, a popup of the image description shows. If I click one of those spaces, this error message pops up: “mage cannot be loaded. Make sure the path is correct and image exist.”
Also, it does work for the widget in a footer area.January 24, 2019 at 10:46 pm #164375
@valeriewallace: If you are comfortable can you provide me your admin access? I will shortly contact you by mail.
SapanaJanuary 26, 2019 at 10:07 pm #164478
Hello! I provided the information a couple of days ago. Can you tell me if you learned anything, including if you cannot fix this issue?
ValerieJanuary 27, 2019 at 10:50 am #164488
@skandha Am tagging you in this thread in case you can help.
ValerieJanuary 27, 2019 at 11:11 am #164489
OK, I found a different plugin. I will write to ask for a refund since the Catch Themes one didn’t work.January 27, 2019 at 10:57 pm #164516
@valeriewallace: Can you please activate the plugin once so that we can look into the issue.
SapanaJanuary 27, 2019 at 11:23 pm #164520
No, it never got fixed and I had a deadline, so I have installed a different plugin.
Thank you anyway,
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