- June 12, 2017 at 5:44 am #117379
Two days ago I had my client contact me saying his site was down. http://www.allautoaircompressors.com.au
I found this message when I attempted to open the site.
The page isn’t redirecting properly – Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This message is also appearing on my clients browser too.
Would appreciate greatly if anyone can offer me a solution. I can access the admin. I have many WP sites, many using Catch Mustang Pro but this is the only site that has encountered the problem.
Thanks in advance
JeffemuparkJune 12, 2017 at 6:21 am #117387
@jeffemupark: Please deactivate all the plugins and check your Site Address URL settings from dashboard.
let me know if it works.
TikaramJune 12, 2017 at 6:37 am #117388
Yes I have tried that earlier with no good results.June 12, 2017 at 6:41 am #117389
This problem just arose – I did not even know it had happend until informed by my client.June 12, 2017 at 6:44 am #117390
In the ‘general settings’ my url shows http://www.allautoaircompressors.com.auJune 12, 2017 at 6:46 am #117391
@jeffemupark : please try using the Twenty Seventeen Theme. If it doesn’t fix the problem then it might be a server related issue rather than with the theme.
TikaramJune 12, 2017 at 6:48 am #117392
tikaram – I have also changed themes, and am presently attempting to revert back to an older version of catchmustant – version 3.2
It still rendered the same problemJune 12, 2017 at 6:53 am #117393
tikaram – I have as you suggested activated twenty seventeen. The homepage is not opening but I can if I enter a specific page URL gain access
all pages that are not listed as “home page” functionJune 12, 2017 at 6:53 am #117394June 12, 2017 at 6:56 am #117396
a quick recap is required Tikaram…. where do I go to change the site URL again.
I can’t do it in Settings —> readingJune 12, 2017 at 6:57 am #117397
sorry — that is settings –> generalJune 12, 2017 at 7:03 am #117398
Tikaram … I have changed the URL settings WITH NO trailing slash
Now appears as http://www.allautoaircompressors.com.au
But it has not solved the problem I still get the error page for the home pageJune 12, 2017 at 7:04 am #117399
@jeffemupark: If the problem isn’t fixed please contact your web server, it may be a server related issue rather than with the theme and update me about the status of your site.
TikaramJune 12, 2017 at 7:09 am #117401
Will do Tikaram, thank you for your time, and yes I will keep you posted.
Fingers are crossed I don’t want to have to redo this website.June 13, 2017 at 6:27 pm #117515
Hi Tikaram – if you are about.
I was trying to do some trouble shooting as my problem still exist. I was checking the wp-config.php for the site in the public_html.
I notice this … should these “put your unique phrase here” … have completed code?
define(‘AUTH_KEY’, ‘put your unique phrase here’);
define(‘SECURE_AUTH_KEY’, ‘put your unique phrase here’);
define(‘LOGGED_IN_KEY’, ‘put your unique phrase here’);
define(‘NONCE_KEY’, ‘put your unique phrase here’);
define(‘AUTH_SALT’, ‘put your unique phrase here’);
define(‘SECURE_AUTH_SALT’, ‘put your unique phrase here’);
define(‘LOGGED_IN_SALT’, ‘put your unique phrase here’);
define(‘NONCE_SALT’, ‘put your unique phrase here’);
jeffemuparkJune 14, 2017 at 12:23 am #117525June 25, 2017 at 6:12 pm #118108
Hi Tikara – just an update on my problem.
I ended up doing a backup – deleting the public_html content and the database via cpanel and then reinstalling the WP Catch Mustang and rebuild the site from there.
All is now well and working.
My frustration and anger levels are now back to normal.
CheersJune 25, 2017 at 11:33 pm #118110
The topic ‘I lost/can't access the homepage of my site. (Catch Mustang Pro)’ is closed to new replies.