Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • #118544
    Benoit
    Participant

    Hi, i’ve been using the Catch Responsive Free for a year now and everything worked fine. I bought the Pro version and now my Header Image is not showing.

    I use a Child theme but when i try to set it in the original theme, if i leave the position to blank, the header image shows up above the nav menu. As soon as i select “After menu” it disappear. After i chose an option, any other options does not work. Even if i try to put it back above the menu.

    If i go back to Catch Responsive free, it still work (no position options for the header image).

    catch responsive pro image header options

    website is http://zemanceleblegs.com

    Thanks

    #118545
    Benoit
    Participant

    I’ve added the condition in header.php myself. Hope this will be fixed. Many old posts in this forum have this issue.

    
        do_action( 'catchresponsive_before_content' );
    
        $myCurrentURL = $_SERVER["HTTP_HOST"] . $_SERVER["REQUEST_URI"];
        if($myCurrentURL != "zemanceleblegs.com"){
        ?>
        
        
        <div id="zeman-custom-header">
            <a href="http://zemanceleblegs.com" target="_blank">
                <img src="http://zemanceleblegs.com/wp-content/uploads/2017/05/zeman-celeb-legs-banner-wordpress-2017-05-11-1300x250px.jpg" alt="Zeman Celeb Legs Banner | Spring 05-2017" />
            </a>
        </div>
        
        <?php
        }
    
    #118563
    tikaram
    Keymaster

    @bencloutier : Thank you for contacting and letting us know the issue. Its due to a bug in the theme. It will be fixed in next update. Let me know if you need any further assistance.

    Regards,
    Tikaram

    #119443
    pongedesign
    Participant

    Hi,

    I’ve got the same problem on this website:

    http://www.frauenaerztinnen-leichlingen.de

    What can I do?

    Regards
    Heike

    #119525
    tikaram
    Keymaster

    @bencloutier : Thank you again. The update is almost ready. Will let you know when updated. Please stay tuned.

    Regards,
    Tikaram

    #119580
    tikaram
    Keymaster

    @bencloutier : The theme has been updated with bug fixes. Please let me know if the issue was resolved after the update.

    Regards,
    Tikaram

    #119588
    pongedesign
    Participant

    Everything works fine now!
    Thanks!

    Regards
    Heike

    #119589
    tikaram
    Keymaster

    @pongedesign : Welcome and have a Good day.

    Regards,
    Tikaram

    #119859
    Olaf
    Participant

    Hi,

    i use the PRO Version, too.

    The header disappear AFTER i updated to 4.1.2 by FTP.

    What can i do – without to upload the header again?

    Regards
    Olaf

    #119904
    tikaram
    Keymaster

    @hanmedia : Please post in your site URL.

    Regards,
    Tikaram

    #119950
    Olaf
    Participant

    Hi,

    i found the issue.

    After uploading the update by FTP the setting “Featured Header Image Position” is switched to nothing.

    I switched it back to “Before Menu” and now i can see the header picture again.

    Should not happen for an regular update…

    But thank you for the fast reply.

    Regards
    Olaf

    #119963
    tikaram
    Keymaster

    @hanmedia : Glad to know that the issue has been solved. Hope this will not happen in next update. Please let me know if the issues continues again. Have a Good day.

    Regards,
    Tikaram

Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Header Image disappear in Catch Responsive Pro’ is closed to new replies.