- This topic has 6 replies, 2 voices, and was last updated 8 years, 2 months ago by
richardI.
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AuthorPosts
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June 19, 2016 at 4:48 pm #93842
richardI
ParticipantHi – using simplecatch on WP 4.5.2 – all up to date. If I open the featured post slider tab in theme options, it resets the logo and slider to default and shows as defaults in the settings. I have had to restore database from backups to rectify. Any advice to work around this issue? Thanks in advance, Richard
June 19, 2016 at 5:48 pm #93851Mahesh
Participant@richardi: I checked the theme in our server(WordPress 4.5.2) and it seems to be working fine. No problem if I navigate through options in Theme Options.
Are you using any plugins? Try disabling plugins and check if it resolves the issue.
Let me know if any problem.Regards,
MaheshJune 20, 2016 at 3:24 pm #93927richardI
ParticipantManesh,
Thanks for checking. I have disabled all plugins and the issue remains the same. Any ideas? might changing themes then deleting and reinstalling simple catch have any effect?
cheers RJune 20, 2016 at 4:38 pm #93930Mahesh
Participant@richardi: Yes, please try reinstalling theme and check if it resolves the issue.
Let me know further.Regards,
MaheshJune 20, 2016 at 6:34 pm #93940richardI
ParticipantOK, I deleted and reinstalled the simple catch theme and still have the same issue with plugins on and off. Any other ideas before I look around for a similar theme?
cheersJune 21, 2016 at 10:02 am #93979Mahesh
Participant@richardi: Is it happening with custoimzer too? Try customizer options instead and check if it resolves the issue. For customize, go to Dashboard=> Appearance=> Customize.
Let me know further.Regards,
MaheshJune 22, 2016 at 4:21 pm #94060richardI
ParticipantMahesh,
I hadn’t used the customiser before and it works! Thanks for the advice. I like the theme and didn’t really want to change.
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