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  • #93842
    richardI
    Participant

    Hi – using simplecatch on WP 4.5.2 – all up to date. If I open the featured post slider tab in theme options, it resets the logo and slider to default and shows as defaults in the settings. I have had to restore database from backups to rectify. Any advice to work around this issue? Thanks in advance, Richard

    #93851
    Mahesh
    Participant

    @richardi: I checked the theme in our server(WordPress 4.5.2) and it seems to be working fine. No problem if I navigate through options in Theme Options.
    Are you using any plugins? Try disabling plugins and check if it resolves the issue.
    Let me know if any problem.

    Regards,
    Mahesh

    #93927
    richardI
    Participant

    Manesh,
    Thanks for checking. I have disabled all plugins and the issue remains the same. Any ideas? might changing themes then deleting and reinstalling simple catch have any effect?
    cheers R

    #93930
    Mahesh
    Participant

    @richardi: Yes, please try reinstalling theme and check if it resolves the issue.
    Let me know further.

    Regards,
    Mahesh

    #93940
    richardI
    Participant

    OK, I deleted and reinstalled the simple catch theme and still have the same issue with plugins on and off. Any other ideas before I look around for a similar theme?
    cheers

    #93979
    Mahesh
    Participant

    @richardi: Is it happening with custoimzer too? Try customizer options instead and check if it resolves the issue. For customize, go to Dashboard=> Appearance=> Customize.
    Let me know further.

    Regards,
    Mahesh

    #94060
    richardI
    Participant

    Mahesh,
    I hadn’t used the customiser before and it works! Thanks for the advice. I like the theme and didn’t really want to change.
    R

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘featured post slider BUG REPORT’ is closed to new replies.