Tagged: fatal error
- This topic has 14 replies, 2 voices, and was last updated 2 years, 9 months ago by RodeBoy.
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November 22, 2021 at 1:17 pm #294570RodeBoyParticipant
I have just updated to version 3.5.9 and received a Fatal Error message on http://www.kismetwellbeing.co.uk
“Fatal error: Uncaught Error: Attempt to modify property “response” on bool”It is a longer message which I am happy to email through direct if it helps.
I got the same message when updating a site that uses Rock Star Pro.
On each site I am using;
WordPress version 5.8.2
Current theme: Catch Fullscreen Pro (version 3.5.8) Current plugin: (version ) PHP version 8.0.7It appears that the changes made need URGENT attention.
Thanks, Chris
November 22, 2021 at 11:36 pm #294586RodeBoyParticipantIt appears that this is not a new problem. See https://catchthemes.com/support-forum/topic/wordpress-error-generated-after-theme-upgrade/
November 23, 2021 at 12:08 am #294605SkandhaParticipant@rodeboy: Hello Chris,
Can you please provide the longer error message so that I can try debugging it?Kind Regards,
SkandhaNovember 23, 2021 at 5:10 am #294642RodeBoyParticipantThanks Skandha, I have sent you an email with the messages received when updating.
Chris
November 23, 2021 at 12:46 pm #294656RodeBoyParticipantI hope you got the email Skandha. To help further I have just gone into two other sites that use Catch Fullscreen Pro and without attempting a theme update got the same message.
I have recently upgraded to php 8, but I assume that the theme is suitable for this version. May be a certain module is needed which has not been checked.
I look forward to hearing from you soon as the admin side of these sites are rather messy now.
Thanks, Chris
November 24, 2021 at 11:50 am #294735RodeBoyParticipantAny update on this please, as it is becoming increasingly urgent and serious. I have tried working my way through my sites, many which use Fullscreen Pro, but one is now such that I am unable to access the admin side. It usually works if I go into Recovery Mode using the link from the ‘your site is experiencing issues’ email. It certainly is not right and refers to the theme not loading correctly.
One thing I did notice is that on the download link in my account it refers to version 2.5.9 not 3.5.9. If I manage to update the site it does then say 3.5.9 once successfully updated.
Please can you resolve this urgently? Thanks.
November 25, 2021 at 1:00 am #294764SkandhaParticipant@rodeboy: Hello Chris,
Sorry for the inconvenience caused. I have replied to your email. Please check your inbox.Also the .zip folder in the Downloads showing 2.5.9 instead of 3.5.9 is typo in the zip name. The current version of the theme is 3.5.9.
Kind Regards,
SkandhaNovember 25, 2021 at 11:21 pm #294813RodeBoyParticipantHi Skandha, reply email sent. No luck with what you sent I am afraid.
Chris
November 26, 2021 at 5:36 am #294826SkandhaParticipant@rodeboy: Hello Chris,
A theme update should be by tomorrow. Please update the theme and let me know if the error on update is resolved.Kind Regards,
SkandhaNovember 27, 2021 at 6:08 am #294879RodeBoyParticipantUnfortunately I am still experiencing the same issues. I have emailed you Skandha.
Can this be resolved as a matter of urgency?
Is anyone else having the same problem?
December 1, 2021 at 7:32 am #295068RodeBoyParticipantSkandha, I have emailed you as this matter remains unresolved and is now very urgent.
Chris
December 2, 2021 at 12:21 am #295120SkandhaParticipant@rodeboy: Hello Chris,
I have replied to your email. Please check and let me know if you have anymore issues.
Kind Regards,
SkandhaDecember 6, 2021 at 4:03 am #295326RodeBoyParticipantSkandha, I have sent a further email direct to you. Can you please update me?
Chris
December 7, 2021 at 7:11 am #295395December 20, 2021 at 7:05 am #296283RodeBoyParticipantThank you Skandha. Once the theme update is installed the issue has gone away.
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