Tagged: 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 12, 2026 at 4:34 am #343736
    Marcel Tujetsch
    Participant

    By the way: Is there a way to attach (upload) a log file?

    June 12, 2026 at 5:27 am #343737
    sujeet
    Keymaster

    Hello @marcellot,

    Thank you for the update.

    Could you please send us a screenshot of the exact error message you are receiving during the import process? This will help us identify the cause of the issue more accurately.

    You can upload the screenshot using the following link and share the image URL with us:

    https://imgbb.com/

    Once we can see the error message, we’ll investigate further and assist you with the appropriate solution.

    Thank you.

    Regards,
    Sujeet

    June 12, 2026 at 5:51 am #343738
    Marcel Tujetsch
    Participant

    I have taken a screenshot of the error message and the log file.
    Here:

    https://ibb.co/SwYGVMgW
    https://ibb.co/9mYtNktt

    June 12, 2026 at 8:23 am #343740
    sujeet
    Keymaster

    Hello @marcellot,

    Thank you, we will get back to you on this.

    Regards,
    Sujeet

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.