This topic contains 9 replies, has 3 voices, and was last updated by  DeeJ 4 months ago.

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  • #169841

    DeeJ
    Participant

    Hi, we contacted you inquiring about demo content for your theme, “Euphony.”

    You replied, “Yes, we do provide demo content. For this, please post in our support forum… and from there you will get access to demo content and proper instructions on how to import it” — so we are posting here per your instructions requesting the demo content for Euphony, and instructions on how to import it.

    Thanks!

    #169855

    Skandha
    Keymaster

    @deej: Hello there,
    I have sent you an email along with the demo content .xml file and customzer settings .dat file.
    You can use our Catch Themes Demo Import Plugin to import the demo. Activate and Install the plugin.
    Then Go to => Dashboard => Appearance => Import Demo Data => Now you can Browse and Select the .xml and .dat file to Import Demo Content and Customizer Settings.

    Let me know if this works out!
    Kind Regards,
    Skandha

    #169898

    DeeJ
    Participant

    It didn’t work out. We installed and activated the free version of the theme, the recommended plugins and demo importer. Selecting the downloaded xml and dat files you provided, we ran the importer. Unfortunately, the result was a pronlonged period of “importing” followed by a non-descript error message: Error: error (0)

    Since our server settings for this demo are set exceedingly high, we see no reason why the import should time out as it does. We tested this to determine if we should consider purchasing your themes for some current web projects, but it does not appear we will be doing so at this time. Thanks though for your quick response and support so far.

    Best,

    Deej

    #169927

    Skandha
    Keymaster

    @deej: Hello there,
    Sorry for the inconvenience caused. I tried importing the demo at my end and it was successfully imported without any issue.
    I can import the demo content for you if you could provide me your WP Admin credentials. I will contact you shortly by email.

    Kind Regards,
    Skandha

    #169929

    Gomezj904
    Participant

    Please i need the demo data too. Can you send it to me or make it public (I’m using the free version)

    #169938

    Skandha
    Keymaster

    @gomezj904: Hello there,
    I have sent you an email along with theme demo content .xml file, customizer settings .dat file and widgets settings .wie file.
    You will need to use our Catch Themes Demo Import Plugin to import the demo. Activate and Install the plugin.
    Then Go to => Dashboard => Appearance => Import Demo Data => Now you can Browse and Select the .xml, .dat and .wie files to Import Demo Content, Customizer Settings and Widgets like in the demo.

    Let me know if this works out!
    Kind Regards,
    Skandha

    #169950

    Skandha
    Keymaster

    @gomezj904: Hello John,
    I have setup the demo for you. Please check your site and let me know if your satisfied with the results.
    For the Instagram Gallery above footer you will need to get access token by linking your Instagram account.

    Kind Regards,
    Skandha

    #169991

    DeeJ
    Participant

    @skandha: Wow, glad you could help the other guy, but very surprised this thread is not private, since you openly asked for our login creds. We have a common-sense policy against posting private login information in a public or community forum — which this apparently is.

    It appears we would be reckless to share such information with you since it would apparently not be handled in a secure, responsible manner — and so will politely decline. Thank you anyway.

    Deej

    #170057

    Skandha
    Keymaster

    @deej: Hello there,
    Yes this thread is not private due to fact that other people having the same issue can benefit from the conversation we are having.

    Regarding the login information I did not ask you to post the credentials here in the thread in fact I have already send you an email asking your WP Admin Credentials so that you can safely provide those information.

    I hope this clears the confusion.
    Kind Regards,
    Skandha

    #170060

    DeeJ
    Participant

    @skandha: Sure, but the email came after the post here. Anyway, we have moved on to a different music theme which seems to be happy with our server. We’ll keep you on our developer resource list for future consideration though, thanks.

    Deej

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