[kidztse]

Hello,

I really love this theme and added an mp4 for the hero section background. All works well except it is not playing on mobile. I searched all night trying to fix this problem but it is just not working.

I tried to add a quick script type=”…” :  … video.setAttribute(“muted”,true) , cannot reach the video’s attribute.

Apparently, I have to add video.play(), or make the users interact at least once to make it play, but not sure how to do it.

Highly appreciated your help.

Thank you.

[tikaram]

@kidztse : Can you please post in your site URL so that I can check for the issue.

Regards,
Tikaram

[kidztse]

Hi Tikaram, of course, here is my site:

https://huanxie.fr/

It seems I cannot get #wp-custom-header-video by JS. Too strange.

Thanks.

[Sakin]

@kidztse: That is disabled by the WordPress core and you need a plugin to enable it. For better control of the Video, you can purchase and install the Header Enhancement Pro plugin from https://catchplugins.com/plugins/header-enhancement-pro/ or you can download the free version from https://catchplugins.com/plugins/header-enhancement/

[kidztse]

Hello Sakin,

Now it works fine.

Thank you.

[Sakin]

Hello kidztse,

Thanks for using the Scapeshot theme. Nice to hear back from you and glad that my support worked on your website. If it’s not too much trouble, I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/scapeshot/reviews/#new-post . Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know.

Have a good day! 🙂

Regards,
Sakin

[Author]

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