Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #259345
    Alhareth Albustani
    Participant

    Hello, I am not able to update a couple of my WordPress sites that do have Catch Fullscreen Pro Theme installed. Issue is related to activation and license’s key.

    What is the limit of theme installation, and how do I overcome the activation issue on:

    https://papalmagic.com

    Thanx

    #259389
    Skandha
    Keymaster

    @mystagogue: Hello there,
    For a single purchase of Catch Fullscreen Pro you will get a single License Key which you can activate a single site. That means you can automatically update the theme from dashboard in the site where you have activated the License Key. For the rest of the sites you will need to manually activate the theme. For more information regarding automatic updates please follow this link.

    Kind Regards,
    Skandha

    #259509
    Alhareth Albustani
    Participant

    @Skandha Thank you for your help; how do I go about manually updating the theme, if the ‘auto-update’ option is not downloading the updated theme for installation?

    Thanx

    “Note: You can use the provided License Key to add an automatic theme update for only one site. For multiple sites, you will have to purchase them individually or update them individually using the FTP method.”

    #259552
    Alhareth Albustani
    Participant

    Thank you, found the instructions:

    B. MANUAL UPDATE
    i. Updating Theme Using Catch Web Tools Plugin

    You can update Themes directly from the Administration Panel using Catch Web Tools plugin. Click here to read details about Catch Web Tools plugin. Let’s follow the steps below:

    Login to your WordPress Administration Panel.
    Go to “Plugins => Add New” and in the Search Bar, just search for “Catch Web Tools” and it will show you the “Catch Web Tools” plugin. From there, just click on the “Install Now” button and then “Activate” it.
    Now, once the Catch Web Tools plugin has been activated. Go to “Catch Web Tools => Dashboard”, where you will see a list of modules that you can activate as per your need. But for updating you just need to activate the “Catch Updater” module. So, just click on the “Activate” button in Catch Updater box.
    Installing “Catch Web Tools” plugin and activating the “Catch Updater” module is needed only one time. Once this is activated, you can skip these steps for next time and only follow the following steps.
    Download your theme zip file from your Catch Themes member My-Account to your Desktop. Just for your note, some modern browser like Safari has auto zip extractor and will extract the zip file as soon as you download the zip file. In this case, open Safari and go to “Safari => Preferences” and in the “General” tab, uncheck Open “safe” files after downloading. This will stop Safari from automatically unzipping the files and then you can download the zip file.
    Then go back to your WordPress Administration Panel and go to “Appearance => Themes => Add New”.
    Click on “Upload Theme” and Browse the downloaded file theme zip file from the desktop where you have downloaded it.
    Click “Install Now” and it will update to the latest version. It also creates a backup of your existing theme in Media Library

    You can go through the YouTube video for Catch Updater
    ii. Updating Theme Using FTP

    To update Theme though FTP, follow these basic steps:

    Download the latest version of theme from your Catch Themes member My-Account to your Desktop
    Unzip zip file to your Desktop
    Using an FTP client to access your host web server, go to /wp-content/themes/ and upload your new copy of Pro Theme which shall replace the old files

    https://catchthemes.com/frequently-asked-questions/#question-update-1

    #259623
    Skandha
    Keymaster

    @mystagogue: Hello there,
    I checked your site and you seem to have successfully updated the theme to the latest version. Is your issue resolved?

    Kind Regards,
    Skandha

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.