Viewing 4 posts - 1 through 4 (of 4 total)
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  • #186112
    worvie
    Participant

    Hi, I have a problem with saving theme customization. I noticed this issue this month because I haven’t customized it for a while.
    When I click “Publish” button to save it, the theme was not saved; “something’s gone wrong. Wait a couple seconds, and then try again”
    I tried disabling each plugin and changed a theme to twenty-nineteen. Disabling plugins did not work but changing the theme worked.
    Please help me to save the customization of this theme.

    I am using the latest version of Catch Store Pro, wordpress, and woocommerce.
    https://genuinemart.jp/

    Thank you!

    #186121
    sapana
    Participant

    @worvie: It is difficult to locate your issue without seeing your customization setting can you please provide me your admin access if that okay? I will shortly contact you by mail.

    Kind Regrads,
    Sapana

    #187514
    worvie
    Participant

    Thank you for your reply.
    I deleted all of plug-ins again, then enabled each one.
    The cause was WPML Translation Management. After disabling the plug-in, customization works fine now.

    #187564
    sapana
    Participant

    @worvie: Glad to hear that you were able to fix the issue. Have a Great Day

    Kind Regards,
    Sapana

Viewing 4 posts - 1 through 4 (of 4 total)
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