[JBLip]

I just purchased Euphony Pro, I have had several issues with the header image used the right pixels 1920×1080 but the image would be cut off on the computer screen. Finally got a smaller size that worked on the computer screen but the image is being cut off on the mobile and tablet screen. recoveryroadministries.com Thanks!

[Skandha]

@jblip: Hello there,
Can you please create a new support ticket for the issue you are having? Follow this link and click on Create New Topic.

Kind Regards,
Skandha

[kfyecats]

Where can I remove the verbiage “page contents” that appears on the upper left hand before my header? https://cardsbystacey.com thanks

[Skandha]

@kfyecats: I see that you had posted your issue in a new topic and it was resolved. Let me know if you have anymore issues. Have a great weekend.

Kind Regards,
Skandha

[jcastell]

Hi, when I go edit a event with a new plugin, can’t disable Header Featured Image Options, it will always revert to Default.

Bug?

[Skandha]

@jcastell: Hello there,
You have been replied to in this link.

Kind Regards,
Skandha

[successsure]

hi, I got a problem while setting up the Homepage setting at Clean Blocks Pro. When I set my blog page up, it appears a black full screen archieve, but when i took out the post page for blog, the black full screen archieve disappeared. May you help me to solve this problem please. Thanks.

[Skandha]

@successsure: Hello there,
Please post in your site URL so that I can look into the issue.

Kind Regards,
Skandha

[successsure]

my website is link
thanks

[Skandha]

@successsure: Hello there,
Can you elaborate the issue you are having on your site?
You don’t seem to have any posts on your blog page.

Kind Regards,
Skandha

[successsure]

the page got a big archive on top of the slideshow under the menu. I can’t find a way to take that archive out.
screenshot

[Skandha]

@successsure: Hello there,
To remove that space
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

.blog .custom-header {
    display: none;
}

Let me know if this is what you want!
Kind Regards,
Skandha

[successsure]

yes, that is what i needed.

Thank you so much 😀

[Skandha]

@successsure: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/clean-blocks/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[Seojose]

Hola estamos teniendo muchas complicaciones con cosas muy sencillas creo que el problema esta en alguna incompatibilidad.
Me gustaría no tener que molestar pero necesito solucionar.
Por otra parte e mandado para el presupuesto y no me an contestado.
Realmente pienso que o no funciona lo que dicen o no esta bien reflejado le agradecería que me proporcionara un manual de la estructura de la web para saber que es lo que realmente se puede hacer.
Su empresa pone conceptos premium que se supone que están incluidos pero cuando entro me pide actualizar no entiendo porque
espero una respuesta.
Gracias

[Skandha]

@seojose: Hello there,
I was not able to understand you. I used Google Translate but that did not help.
Can you please post your issue in English Language or ask someone to help you out?

Kind Regards,
Skandha

[DJ Jazzy]

I love Catch themes, I use it in all my Blog

[Skandha]

@dyoundj: So Glad you love our themes. Do let us know if you come across any issues.

Kind Regards,
Skandha

[wildeash]

Hi,
I have a blank space between my menu and the body of every page except my home page, although the header media is disabled on pages and posts. It seems it happened after I installed LifterLMS. My site is not published yet, I don’t know if printscreens could help ?
Thank you – Hélène

[Skandha]

@wildeash: Hello Helene,
Please let me know which theme you are using and please post a screenshot link here so that I can try figuring our the issue.

Kind Regards,
Skandha

[Author]

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