- This topic has 12 replies, 2 voices, and was last updated 2 months, 3 weeks ago by Agartha Company s.r.o. CZ05663083.
January 3, 2023 at 5:22 am #314039
Hello, I could ask for your help. We have newly installed the purchased template for the website: https://www.elamigomuerto.cz unfortunately the button for displaying the page does not work when viewing the page in the mobile version. Could I ask you for help?
January 3, 2023 at 6:13 am #314056
- This topic was modified 9 months ago by Agartha Company s.r.o. CZ05663083.
@mbajgar : It looks like one of the script file is missing on your theme. Please download a fresh copy of the theme and install on your site. The menu button is broken due to the missing jQuery Match-height file on your site. Please let me know if this helps you out.
TikaramJanuary 3, 2023 at 6:17 am #314058
<span class="Y2IQFc" lang="en">Hello, thank you for your help, the template was purchased on 12/26/2022 and installed on the same day. I'm afraid this won't fix anything after re-downloading with the demo import plugin. is it possible to solve this problem with a plugin or another way?</span>January 3, 2023 at 6:25 am #314059January 3, 2023 at 6:42 am #314060
<span class="Y2IQFc" lang="en">I tried to disable all plugins, activate the twenty twenty one template and the mobile phone menu was displayed on this template. After activating the Catch foodmania Pro template - the problem persists again</span>January 3, 2023 at 7:35 am #314061
@mbajgar : Can you please check your theme folder and let me know the file named jquery.matchHeight.min.js is bundled with the theme or not? The path of the file is as given below
Please check your theme folder and let me know.
TikaramJanuary 3, 2023 at 7:39 am #314062
<span class="Y2IQFc" lang="en">yes the specified folder and file are included</span>January 3, 2023 at 11:57 pm #314079January 4, 2023 at 3:25 am #314089January 9, 2023 at 3:42 am #314221
<span class="Y2IQFc" lang="en">Hello, could I ask about the repair? Unfortunately, the handover date for the website is approaching and it needs to work. This functionality is absolutely crucial for the customer.</span>January 9, 2023 at 12:17 pm #314245
@mbajgar : It looks like there is some issue with the path of theme inside the themes folder.
Currently the theme is inside the themes folder but it contains one extra folder named catch-foodmania-pro. The current structure of your theme placement is as given below.
You will need to remove the extra catch-foodmania-pro folder inside the themes folder and the correct structure should be
Let me know if you are still having issue with the theme file organization.
TikaramJanuary 10, 2023 at 6:35 am #314285
Hello, I deleted the folders, I also deleted the template and downloaded and uploaded again, I installed the demo, it’s true that almost everything that was missing was displayed – however, the menu on the mobile version still cannot be openedJanuary 10, 2023 at 8:16 am #314289
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