Full Frame Theme Spam Links

This topic has 5 replies, 2 voices, and was last updated 8 years, 3 months ago by Mahesh.

Viewing 6 posts - 1 through 6 (of 6 total)

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August 5, 2016 at 2:37 am #96610

danafontaine
Participant

My website – using the Full Frame theme – has been injected with spam links. They are floating all over the site. My hosting company has been great about trouble shooting, but advises that the theme needs to be replaced. Can someone help? http://www.danafontaine.com

August 5, 2016 at 10:09 am #96631

Mahesh
Participant

@danafontaine: Are you using any plugins? May be some plugin is causing the issue. We haven’t faced or got similar issue for the theme.
Let me know further.

Regards,
Mahesh

August 5, 2016 at 12:41 pm #96643

danafontaine
Participant

Thank you, @mahesh, but no. After much testing and troubleshooting, it is clear that plugins are not the problem.

The Full Frame theme seems to have been compromised/hacked.

Is it possible to replace this theme with a newer/fresher/non-hacked version?

Thanks in advance,
Dana

August 5, 2016 at 3:46 pm #96652

Mahesh
Participant

@danafontaine:
Hi Dana,

Yes, seems so. Re-installing theme may or may not fix the hacking issue as it may have got to the other core files too. I recommend you to install a fresh copy of WordPress and theme, and yes also change you credentials.

Regards,
Mahesh

August 6, 2016 at 4:05 am #96688

danafontaine
Participant

@mahesh

Thanks Mahesh,

How do I get a fresh copy of the Full Frame theme? I don’t have to purchase another do I?

Dana

August 8, 2016 at 9:55 am #96770

Mahesh
Participant

@danafontaine: Sorry, but there has been a big confusion here because of the same name. Full Frame you are using is by Graph Paper Press. I didn’t notice at the beginning. Please contact Graph Paper Press support for the issue.

Regards,
Mahesh
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