Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • January 4, 2016 at 11:58 pm #82197
    lilianach
    Member

    I use in header image 1200x200px and it very often disappeares. When I just enter the personalization it appears. Maybe someone know why this happens to my website. http://www.wiez.org.pl

    January 5, 2016 at 10:52 am #82230
    Mahesh
    Participant

    Hi @lilianach,

    Can you please specify the link in which the header image disappears? I check you site and its working fine, header image is displaying in different page normally.

    Regards,
    Mahesh

    January 5, 2016 at 11:50 am #82232
    lilianach
    Member

    Link is the same. You never know when it happends. Is it possible that someone is hacking my website?

    January 5, 2016 at 12:32 pm #82238
    Mahesh
    Participant

    Hi @lilianach,

    No this is not hacking. The problem is may be due to caching.

    Regards,
    Mahesh

    January 5, 2016 at 9:52 pm #82260
    lilianach
    Member

    Hi Mahesh,
    maybe you’re right. I’m trying to solve the problem. Maybe the problem is with my internet provider.
    But maybe you have got any suggestions?
    Thank you for your help.
    Regards Liliana Ch.

    January 6, 2016 at 9:55 am #82283
    Mahesh
    Participant

    Hi @lilianach,

    Since this issue seems to arise due to cache, I suggest you to contact the server and clear the cache then check again.

    Regards,
    Mahesh

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Viewing 6 posts - 1 through 6 (of 6 total)
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