Logo and Site Title/Tag Line are not Showing

Tagged: logo, site title

This topic has 5 replies, 2 voices, and was last updated 9 years, 10 months ago by Sakin.

Viewing 6 posts - 1 through 6 (of 6 total)

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November 17, 2015 at 12:40 am #79729

tosgood
Participant

Hello,

I changed the logo and site title/tagline but it is not showing when you go to my site. Here is what I did, I clicked on:

Appearance
Customize
Site Identity
I put in my title and Tagline
I uploaded a photo for my logo (I used png and jpeg)
Saved info.

When I click “visit site” from the dash board, I can see the change. When I log out of wordpress and put in my site name it looks as though no change was made. There is no title/tagline and the word “logo” is showing when it should be my picture. I’m not familiar with coding.

Please help me understand what I may have done incorrectly. Should I have checked off certain boxes? How do I get my logo (picture) and title/tagline to appear in the header? Thank you

tytenishaosgood.com
4.3.1 version
Simple Catch

November 17, 2015 at 8:40 pm #79754

Sakin
Keymaster

@tosgood: I just check in your site and see that there is no Simple Catch theme. Also I see that you have W3 Total Cache plugin install. So, after you make changes, you need to click on “Empty All Cache” from W3 Total cache settings.

November 18, 2015 at 7:10 pm #79814

tosgood
Participant

Hi Sakin,

Thank you for responding. I was so frustrated that I deleted simple catch and then re-installed that’s why you didn’t see it. When I uploaded my picture I could see it. BUT, I didn’t like how the picture looked so I deleted that picture and uploaded another one. Now I’m having the same problem again. I can’t see the picture and I can’t see my title and tag line. I really love this theme but the header piece seems so complicated. I will empty all cache.

TOSGOOD

November 19, 2015 at 12:20 am #79822

Sakin
Keymaster

@tosgood: Hum, it’s strange. Now, I can see the default logo image but no title and tagline. I can check in your site. I will email you.

November 19, 2015 at 6:29 am #79860

tosgood
Participant

Hi Sakin,

Thank you so much for responding, advising and offering to go in and fix my logo and tag line situation. I believe i’m all set for now. I emptied all cache and that seemed to help.

Thank you again,
tosgood

November 19, 2015 at 7:55 am #79865

Sakin
Keymaster

@tosgood: Thanks for your appreciation 🙂
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