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  • July 29, 2015 at 8:37 pm #61753
    Jules
    Member

    Hello,
    I have a client who can’t see her site menus on her mobile device. She’s using an android phone but I can see them on both of my blackberries (which I keep because they’re so limited, I figure if something works on those, it’ll work on anything) so I have no idea what to tell her or what to check from my end to see if/what can be fixed.
    Any direction would be most appreciated.
    http://www.clapwithclaire.com

    July 29, 2015 at 8:41 pm #61754
    Jules
    Member

    I should add, she says she can see the social links menu, (facebook, twitter, rss), but not the main page options.

    July 30, 2015 at 6:50 am #61792
    Sakin
    Keymaster

    @Jules: I just check in your site and see that you are using “Jetpack” plugin “Mobile” module. So, can you go to Jetpack settings and disable Mobile module and it will work fine. This theme is already compatible with mobile through responsive design.

    September 10, 2015 at 9:51 pm #66655
    Jules
    Member

    Hello,
    Just getting back to this. Disabling Jetpack mobile works for the initial problem, (thanks!), now the issue is that the menu being displayed is all of the site pages and not the one we set up to be displayed as the primary menu. It’s correct in the “view full site” option, but not in the mobile. How do I fix this?
    Thanks again,
    J

    September 10, 2015 at 10:12 pm #66658
    Sakin
    Keymaster

    @Jules: Sorry, I don’t get it what you mean. I can view your view in Desktop and view Primary and Secondary Menu. Then in mobile also I can see that with mobile menu.

    September 10, 2015 at 10:17 pm #66661
    Jules
    Member

    Oh. Wonder if I’ve got a cache issue? It appears to be working at my end now too. Thanks!

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