Gravatar not showing/

This topic has 5 replies, 2 voices, and was last updated 11 years, 6 months ago by Sakin.

Viewing 6 posts - 1 through 6 (of 6 total)

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March 15, 2013 at 3:11 pm #5216

robx
Member

Hi,

can you help please?

The user’s gravatar is showing on site comments, but no one else.

When commenting, it asks for name and email address, although this has been input?

Switched off name and email required in settings/discussion, and works, but not ideal?

Can you offer advice please.

Thanks

RobX

March 17, 2013 at 10:36 pm #5300

Sakin
Keymaster

@robx: I don’t understand your question properly. Can you explain a bit more. Sorry.

March 18, 2013 at 9:16 pm #5382

robx
Member

Hi Sakin,

sorry, will be more precise.

When someone leaves comment on site, their Gravatar does not show up. Although the administrator and editor gravator logo is visible when testing comments ?

http://www.shelley-t-arline.com/

Default Gravator is set to blank in discussions settings.

Thanks

Robert

March 20, 2013 at 12:19 am #5425

Sakin
Keymaster

@robx: You are using old version of Simple Catch Theme. Please update to Simple Catch Version 2.2.1 and let me know it. As I cannot support older version.

March 20, 2013 at 6:41 pm #5481

robx
Member

Sorry, problem persists.

See: http://www.shelley-t-arline.com/2013/01/09/the-journey-so-far-part-3/

The blanks are from people with gravatars.

Upgraded to new simple catch theme?

Thanks

Robert

March 21, 2013 at 12:06 am #5496

Sakin
Keymaster

@robx: I just posed comment in your article at http://www.shelley-t-arline.com/2013/01/09/the-journey-so-far-part-3/

It is showing my gravatar fine. I don’t see the problem.
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