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  • #342879

    Hi,

    All my standard WooCommerce products display correctly e.g. https://larissaeremeeva.com/artwork/all-quiet-within/

    However, variable products have suddenly stopped displaying correctly e.g. https://larissaeremeeva.com/artwork/print-all-quiet-within/. Not only that, but in WOrdPress admin mode, the top WordPress tool bar also disappears.

    I thought this might be due to recently installed plug-ins (Popup Maker and RankMath), so I deactivated them but the problem persists. Have you any ideas what the cause is and how to fix?

    Thanks!

    #342882
    sujeet
    Keymaster

    Hello @spiekosz,

    Thank you for reporting the issue. However, we were unable to find the issue on our side.

    Since the problem only occurs on variable products and the WordPress admin bar also disappears on those pages, it may be caused by a JavaScript error or a conflict with custom code.

    As you have already deactivated the recently installed plugins, the next step would be to check for plugin conflicts more thoroughly. Please temporarily deactivate all plugins and then check the variable product page again. If the issue is resolved, reactivate the plugins one by one to identify which plugin is causing the conflict.

    If the issue still persists even after disabling all plugins, please switch your site to a default WordPress themes and check the page again. This will help determine whether the issue is related to the theme.

    Please let us know the results after these tests so we can assist you further.

    Regards,
    Sujeet

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