Viewing 4 posts - 1 through 4 (of 4 total)
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  • #339323
    UlisesG
    Participant

    When making changes in the site editor, when clicking SAVE, a red banner appears saying “Saving failed.”

    #339324
    sujeet
    Keymaster

    Hello @ulisesg,

    Please try the following:

    1. Try deactivating all plugins, in the editor add a random block and try to save.

    2. Refresh your permalink, go to Dashboard->Settings->Permalink and try to changes the permalink.

    3. Check your site health, go to Dashboard->Tools->Site Health, in the Status section, check if the REST API is being blocked and also fix other issues you see there.

    4. Check your web’s firewall service, there is a chance that the service may block your REST API calls. This can cause issue because WordPress mostly uses REST API inside the editor.

    Regards,
    Sujeet

    #339345
    UlisesG
    Participant

    Hello, i tried the four methods, there are no improvements yet.
    I also went a level deeper into the editing of the Header block, and it shows me a message: Updating failed. The response is not a valid JSON response.

    I went to /wp-json/ and shows me no errors.
    I also restored a 2-month older backup to test, it still shows the Saving Failed. message

    Best regards

    #339346
    sujeet
    Keymaster

    Hello @ulisesg,

    Did you try contacting with your hosting provider? There might be some blocking issue. Can you please check with them once?

    Regards,
    Sujeet

    • This reply was modified 1 day, 12 hours ago by sujeet.
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