Product tab not visible on mobile when using WooCommerce on Catch Base theme

Tagged: Catch Base; WooCommerce; Product tab

This topic has 3 replies, 2 voices, and was last updated 2 weeks, 2 days ago by minal.

Viewing 4 posts - 1 through 4 (of 4 total)

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December 25, 2024 at 11:14 pm #338560

jgroot
Participant

Hi all,

I am trying to set up a webshop on my website. I run Catch Base Theme version 3.4.7, and WooCommerce plugin version 9.5.1 (both of which are the most recent versions).
So far I have managed to create a webshop, but when I select a product to get more information about the product, it links to a page which indicates an error (nothing found on this page). I have however put information about the product into the products list, using the WooCommerce plugin.

Does anyone know of a way to resolve this?
Preferably a solution that does not require too much coding.

Help is much appreciated, Cheers!

December 25, 2024 at 11:35 pm #338564

minal
Keymaster

Hello @jgroot,

I checked on my system with the latest woo-commerce plugin and I don’t get any error page

check the image below

Please provide us with your site URL so we can check it properly.

Sincerely,

Minal

December 27, 2024 at 9:51 am #338576
jgroot
Participant
Hi Minal,

Thank you for taking the time to reply to my query. The following URL is of my shop-page:

https://www.mindstories.net/index.php/shop/

Looking forward to your reply, many thanks,
jgroot
- This reply was modified 2 weeks, 3 days ago by jgroot.
December 28, 2024 at 12:43 am #338581
minal
Keymaster
Hello @jgroot,

Try troubleshoot with the solutions listed below.
- Please try to deactivate the plugin one by one and check it. A plugin conflict might cause it.
- Try switching the theme to the default WordPress theme and check it.
- Try changing permalinks. To access Permalink go to Dashboard >> Settings >> Permalink
If issues still persist, please feel free to add query

Sincerely,

Minal
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