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  • June 18, 2024 at 3:55 am #336283
    tflucher
    Participant

    Hi,

    I have no idea why and since when but I am sure I have not added any custom CSS to make the slider fail right now… maybe an update or some special content triggers the issue 🙁

    site is https://do-yoga.at and the slider does not show in right height. when opening in customizer the slider works, but for the users view it does not. can anyone help us here? thx!

    BR,

    Thomas

    June 18, 2024 at 5:20 am #336285
    minal
    Keymaster

    Hello @tflucher,

    It seems you have a plugin conflict on your site.

    try to disable all plugins one by one to see effect.

    you can also check the link below for some help.

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Sincerely,
    Minal

    June 18, 2024 at 6:13 am #336286
    tflucher
    Participant

    Hi Minal,

    thanks for the hint, those automatic updates are not always handy 🙂 – it seems to be the plugin “complianz” which I can’t deactivate for “compliance” reasons but need to find a fix…

    Thanks!

    BR,Thomas

    June 18, 2024 at 7:50 am #336287
    minal
    Keymaster

    Hello @tflucher,

    You can ask your query with the “complianz” support team for a solution.

    Sincerely,

    Minal

    June 18, 2024 at 8:31 am #336288
    tflucher
    Participant

    Hi again, now I’ve found out the real cause of the issue, it was the JS minifier. I am using WP-Optimizer and they offer an option “Contain each included file in its own block (enable if trying to isolate a JavaScript error introduced by minifying or merging)” which I enabled to make the complianz plugin work together with the other plugins and scripts.

    thanks again for the hint! I was searching for styling issues as the root cause…. 🙂

    BR

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