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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • August 11, 2020 at 9:31 pm #255683
    Michael Deen
    Participant

    Upgraded to WP 5.5 and can no longer customize.

    Purchased PRO and still doesn’t seem to work with wordpress 5.5

    Please advise.

    Thanks

    Mike

    August 11, 2020 at 11:49 pm #255706
    Skandha
    Participant

    @pssmike: Hello Mike,
    I will need to look into your site to debug the issue. I have just sent you an email. Please check your inbox as well as spam folder.

    Kind Regards,
    Skandha

    August 13, 2020 at 7:05 pm #255878
    Michael Deen
    Participant

    I replied to your email – I also manage several site that use the free version of the theme and after updating wordpress to 5.5 I can’t customize any of them.

    Thanks for your assistance.

    August 14, 2020 at 3:26 am #255914
    Skandha
    Participant

    @pssmike: Hello Mike,
    I have replied back to your. Please check your inbox.

    Kind Regards,
    Skandha

    August 14, 2020 at 10:34 am #255959
    Michael Deen
    Participant

    I received your email but don’t want to provide you admin rights. Sorry.

    Have you verified that your theme works with wordpress 5.5?

    Please verify this – if it does I’ll upgrade another site that uses this theme and if it works then I’ll consider giving you admin access for debugging.

    Hope you understand.

    Thanks for your assistance.

    Mike

    August 14, 2020 at 9:34 pm #255985
    Skandha
    Participant

    @pssmike: Hello Mike,
    I checked the theme at my end and it seems to be working fine. Can you try deactivating all your plugins and see if the customizer works?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    August 16, 2020 at 7:11 pm #256121
    Michael Deen
    Participant

    According to wordpress.org there is a problem with the “Customizer” with version 5.5

    Had to roll back one version to keep things working.

    You can close this ticket.

    Thanks for your assistance.

    Mike

    https://wordpress.org/support/topic/customizer-no-longer-works-correctly/

    August 16, 2020 at 11:52 pm #256142
    Skandha
    Participant

    @pssmike: Glad the issue is resolved. Have a good day! 🙂

    Kind Regards,
    Skandha

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