Scrolling is suddenly wobbly in Chrome

Tagged: Scolling is wobbly in Chrome browser

This topic has 23 replies, 2 voices, and was last updated 5 years, 6 months ago by Skandha.

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May 20, 2019 at 6:52 am #172934

manonwethly
Participant

Hello here I am agin,

After not using my site for a while I went back to check and noticed the scrolling is totally wobbly in Chrome browser. I changed absolutely nothing on my site. WordPress suggested to try deactivating the catch-infinite-scroll plugin to test but that changed nothing so i reactivated it.

My site is http://www.manonwethly.com

Can you please test my site in chrome and tell me what to do?

Thank you!
Have a good day!
Manon

May 20, 2019 at 11:47 pm #172966

Skandha
Participant

@manonwethly: Hello Manon,
I will look into the issue and get back to you soon.

Kind Regards,
Skandha

May 21, 2019 at 3:46 am #173003

manonwethly
Participant

Thank you!

Kind regards,
Manon

May 22, 2019 at 2:34 am #173083

Skandha
Participant

@manonwethly: Hello Manon,
Can you check and let me know if the scrolling is still wobbly?
Does it still happen once the site is completely loaded?

Kind Regards,
Skandha

May 22, 2019 at 4:15 am #173088

manonwethly
Participant

Hello Skandha,

I’m sorry to have to say so but yes the site is still wobbly.

Is it not wobbly anymore on your end?

Other people sent me messages to tell me my site is wobbly so it is not just me or my computer or my Chrome..

Please help!

Kind regards,
Manon

May 23, 2019 at 3:16 pm #173251

manonwethly
Participant

Hello Skandha,

Do you have any news for me?

Kind regards,
Manon

May 24, 2019 at 3:09 am #173271

Skandha
Participant

@manonwethly: Hello Manon,
Does the scrolling wobble every time you move up and down? I tried scrolling your site today but was not able to replicate the issue.

Could you record your screen and send me so that I can look how exactly the scrolling is working at your end?

Kind Regards,
Skandha

May 24, 2019 at 3:33 am #173272

manonwethly
Participant

Hello Skandha,
Here you can download the Screenrecording: https://we.tl/t-YYfFUZEiYV
I didn’t know how else to get a 48MB file your way

Best regards,
Manon

May 24, 2019 at 4:13 am #173273

Skandha
Participant

@manonwethly: Hello Manon,
I will need your WP Admin Credentials to debug the issue on your site. I will contact you shortly by email.

Kind Regards,
Skandha

May 27, 2019 at 4:05 am #173477

Skandha
Participant

@manonwethly: Hello Manon,
Can you for once deactivate all your plugins and check if the issue still shows up?

Let me know if the issue persists!
Kind Regards,
Skandha

May 27, 2019 at 2:52 pm #173528

manonwethly
Participant

Hello!

I haven’t done anything yet and things have changed. On this page https://manonwethly.com/#section1 there are squares around the images and names underneath. They weren’t there before… Can you please remove them again?

I am really scared that more things will change when I deactivate the plugins. Everything worked perfectly fine before…

Can you please change that page back and reassure me before i deactivate the plugins?

Kind regards,
Manon

May 27, 2019 at 3:46 pm #173532

manonwethly
Participant

Please help! This is taking sooooo long!

May 28, 2019 at 1:35 am #173559

Skandha
Participant

@manonwethly: Hello Manon,
I have removed the squares around the image. Can you now deactivate all your plugins and let me know?

Kind Regards,
Skandha

May 28, 2019 at 2:20 am #173560

manonwethly
Participant

Hello Skandha,

The names underneath the squares weren’t there before either. I think I put them in white but i can’t remember how. Can you please change that back too?

I’m still worried about the plugins. Can i really deactivate them without doing damage? Two important plugins are the one from instagram and the one with the portfolio galleries. If I ruin those almost the whole site is ruined. I’m sorry for being so cautious but i have worked on my site for weeks and everything was finally how i wanted it to be.

I deactivated and reactivated infinite scroll plugin and that didn’t change anything. I just wanted to let you know before I start deactivating other things…

Thank you!
Manon

May 28, 2019 at 2:51 am #173562

Skandha
Participant

@manonwethly: Hello Manon,
I have made the captions white so that they are not visible.

What you can do is leave the plugins which are very crucial for your site activated and deactivate all other plugins and see if the issue gets resolved.

Also Can you check if the issue occur only on Chrome on Mac or even Safari and other browsers?
Let me know if the issue persist!
Kind Regards,
Skandha

May 28, 2019 at 9:01 am #173597

manonwethly
Participant

Hello Skandha,

So weird,

I replied but it isn’t showing here…

Anyway… I deactivated all plugins except for the portfolio and the instagram plugin. Nothing changed after even clearing the cache and reloading.

The issue occurs on all computers but only in Chrome. For example not in Safari or on mobile.

Thank you so much for changing the text back to white!

Kind regards,
Manon

May 29, 2019 at 6:59 am #173657

Skandha
Participant

@manonwethly: Hello Manon,
We are trying to debug the issue on Chrome browser no Mac. Sorry that it is taking this long. Please bear with us. I will get back to you soon .

Kind Regards,
Skandha

May 29, 2019 at 7:36 am #173666

manonwethly
Participant

Hello Skandha,

Thank you for your email!

I just tested the site on a pc in chrome and it is not wobbly on pc but only on Mac .. it seems.

Unfortunately I work on a Mac 🙁 and so do my clients.

Kind regards,
Manon

May 29, 2019 at 10:59 am #173670

manonwethly
Participant

I also just noticed that it only happens when you scroll with the mouse and not when you scroll with that scrollbar on the right.I tried with a different mouse too but the result is the same.

Kind regards,
Manon

June 5, 2019 at 8:24 pm #174183

manonwethly
Participant

Sorry but, uhm, hello?

I’m starting to feel alone in my quest…

And the problem is still there and it looks terrible. I can’t give people my website URL until it is fixed. And I make a living from designing and photography… I need a site to showcase my work…

Kind regards,
Manon
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