This topic contains 23 replies, has 2 voices, and was last updated by  Skandha 1 week ago.

Viewing 20 posts - 1 through 20 (of 24 total)
  • Author
    Posts
  • #172934

    manonwethly
    Participant

    Hello here I am agin,

    After not using my site for a while I went back to check and noticed the scrolling is totally wobbly in Chrome browser. I changed absolutely nothing on my site. WordPress suggested to try deactivating the catch-infinite-scroll plugin to test but that changed nothing so i reactivated it.

    My site is http://www.manonwethly.com

    Can you please test my site in chrome and tell me what to do?

    Thank you!
    Have a good day!
    Manon

    #172966

    Skandha
    Keymaster

    @manonwethly: Hello Manon,
    I will look into the issue and get back to you soon.

    Kind Regards,
    Skandha

    #173003

    manonwethly
    Participant

    Thank you!

    Kind regards,
    Manon

    #173083

    Skandha
    Keymaster

    @manonwethly: Hello Manon,
    Can you check and let me know if the scrolling is still wobbly?
    Does it still happen once the site is completely loaded?

    Kind Regards,
    Skandha

    #173088

    manonwethly
    Participant

    Hello Skandha,

    I’m sorry to have to say so but yes the site is still wobbly.

    Is it not wobbly anymore on your end?

    Other people sent me messages to tell me my site is wobbly so it is not just me or my computer or my Chrome..

    Please help!

    Kind regards,
    Manon

    #173251

    manonwethly
    Participant

    Hello Skandha,

    Do you have any news for me?

    Kind regards,
    Manon

    #173271

    Skandha
    Keymaster

    @manonwethly: Hello Manon,
    Does the scrolling wobble every time you move up and down? I tried scrolling your site today but was not able to replicate the issue.

    Could you record your screen and send me so that I can look how exactly the scrolling is working at your end?

    Kind Regards,
    Skandha

    #173272

    manonwethly
    Participant

    Hello Skandha,
    Here you can download the Screenrecording: https://we.tl/t-YYfFUZEiYV
    I didn’t know how else to get a 48MB file your way

    Best regards,
    Manon

    #173273

    Skandha
    Keymaster

    @manonwethly: Hello Manon,
    I will need your WP Admin Credentials to debug the issue on your site. I will contact you shortly by email.

    Kind Regards,
    Skandha

    #173477

    Skandha
    Keymaster

    @manonwethly: Hello Manon,
    Can you for once deactivate all your plugins and check if the issue still shows up?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    #173528

    manonwethly
    Participant

    Hello!

    I haven’t done anything yet and things have changed. On this page https://manonwethly.com/#section1 there are squares around the images and names underneath. They weren’t there before… Can you please remove them again?

    I am really scared that more things will change when I deactivate the plugins. Everything worked perfectly fine before…

    Can you please change that page back and reassure me before i deactivate the plugins?

    Kind regards,
    Manon

    #173532

    manonwethly
    Participant

    Please help! This is taking sooooo long!

    #173559

    Skandha
    Keymaster

    @manonwethly: Hello Manon,
    I have removed the squares around the image. Can you now deactivate all your plugins and let me know?

    Kind Regards,
    Skandha

    #173560

    manonwethly
    Participant

    Hello Skandha,

    The names underneath the squares weren’t there before either. I think I put them in white but i can’t remember how. Can you please change that back too?

    I’m still worried about the plugins. Can i really deactivate them without doing damage? Two important plugins are the one from instagram and the one with the portfolio galleries. If I ruin those almost the whole site is ruined. I’m sorry for being so cautious but i have worked on my site for weeks and everything was finally how i wanted it to be.

    I deactivated and reactivated infinite scroll plugin and that didn’t change anything. I just wanted to let you know before I start deactivating other things…

    Thank you!
    Manon

    #173562

    Skandha
    Keymaster

    @manonwethly: Hello Manon,
    I have made the captions white so that they are not visible.

    What you can do is leave the plugins which are very crucial for your site activated and deactivate all other plugins and see if the issue gets resolved.

    Also Can you check if the issue occur only on Chrome on Mac or even Safari and other browsers?
    Let me know if the issue persist!
    Kind Regards,
    Skandha

    #173597

    manonwethly
    Participant

    Hello Skandha,

    So weird,

    I replied but it isn’t showing here…

    Anyway… I deactivated all plugins except for the portfolio and the instagram plugin. Nothing changed after even clearing the cache and reloading.

    The issue occurs on all computers but only in Chrome. For example not in Safari or on mobile.

    Thank you so much for changing the text back to white!

    Kind regards,
    Manon

    #173657

    Skandha
    Keymaster

    @manonwethly: Hello Manon,
    We are trying to debug the issue on Chrome browser no Mac. Sorry that it is taking this long. Please bear with us. I will get back to you soon .

    Kind Regards,
    Skandha

    #173666

    manonwethly
    Participant

    Hello Skandha,

    Thank you for your email!

    I just tested the site on a pc in chrome and it is not wobbly on pc but only on Mac .. it seems.

    Unfortunately I work on a Mac 🙁 and so do my clients.

    Kind regards,
    Manon

    #173670

    manonwethly
    Participant

    I also just noticed that it only happens when you scroll with the mouse and not when you scroll with that scrollbar on the right.I tried with a different mouse too but the result is the same.

    Kind regards,
    Manon

    #174183

    manonwethly
    Participant

    Sorry but, uhm, hello?

    I’m starting to feel alone in my quest…

    And the problem is still there and it looks terrible. I can’t give people my website URL until it is fixed. And I make a living from designing and photography… I need a site to showcase my work…

    Kind regards,
    Manon

Viewing 20 posts - 1 through 20 (of 24 total)

You must be logged in to reply to this topic.