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  • April 14, 2019 at 10:26 pm #169841
    DeeJ
    Participant

    Hi, we contacted you inquiring about demo content for your theme, “Euphony.”

    You replied, “Yes, we do provide demo content. For this, please post in our support forum… and from there you will get access to demo content and proper instructions on how to import it” — so we are posting here per your instructions requesting the demo content for Euphony, and instructions on how to import it.

    Thanks!

    April 15, 2019 at 2:35 am #169855
    Skandha
    Participant

    @deej: Hello there,
    I have sent you an email along with the demo content .xml file and customzer settings .dat file.
    You can use our Catch Themes Demo Import Plugin to import the demo. Activate and Install the plugin.
    Then Go to => Dashboard => Appearance => Import Demo Data => Now you can Browse and Select the .xml and .dat file to Import Demo Content and Customizer Settings.

    Let me know if this works out!
    Kind Regards,
    Skandha

    April 15, 2019 at 2:43 pm #169898
    DeeJ
    Participant

    It didn’t work out. We installed and activated the free version of the theme, the recommended plugins and demo importer. Selecting the downloaded xml and dat files you provided, we ran the importer. Unfortunately, the result was a pronlonged period of “importing” followed by a non-descript error message: Error: error (0)

    Since our server settings for this demo are set exceedingly high, we see no reason why the import should time out as it does. We tested this to determine if we should consider purchasing your themes for some current web projects, but it does not appear we will be doing so at this time. Thanks though for your quick response and support so far.

    Best,

    Deej

    April 16, 2019 at 3:00 am #169927
    Skandha
    Participant

    @deej: Hello there,
    Sorry for the inconvenience caused. I tried importing the demo at my end and it was successfully imported without any issue.
    I can import the demo content for you if you could provide me your WP Admin credentials. I will contact you shortly by email.

    Kind Regards,
    Skandha

    April 16, 2019 at 3:31 am #169929
    Gomezj904
    Participant

    Please i need the demo data too. Can you send it to me or make it public (I’m using the free version)

    April 16, 2019 at 4:43 am #169938
    Skandha
    Participant

    @gomezj904: Hello there,
    I have sent you an email along with theme demo content .xml file, customizer settings .dat file and widgets settings .wie file.
    You will need to use our Catch Themes Demo Import Plugin to import the demo. Activate and Install the plugin.
    Then Go to => Dashboard => Appearance => Import Demo Data => Now you can Browse and Select the .xml, .dat and .wie files to Import Demo Content, Customizer Settings and Widgets like in the demo.

    Let me know if this works out!
    Kind Regards,
    Skandha

    April 16, 2019 at 6:38 am #169950
    Skandha
    Participant

    @gomezj904: Hello John,
    I have setup the demo for you. Please check your site and let me know if your satisfied with the results.
    For the Instagram Gallery above footer you will need to get access token by linking your Instagram account.

    Kind Regards,
    Skandha

    April 16, 2019 at 3:41 pm #169991
    DeeJ
    Participant

    @Skandha: Wow, glad you could help the other guy, but very surprised this thread is not private, since you openly asked for our login creds. We have a common-sense policy against posting private login information in a public or community forum — which this apparently is.

    It appears we would be reckless to share such information with you since it would apparently not be handled in a secure, responsible manner — and so will politely decline. Thank you anyway.

    Deej

    April 17, 2019 at 1:57 am #170057
    Skandha
    Participant

    @deej: Hello there,
    Yes this thread is not private due to fact that other people having the same issue can benefit from the conversation we are having.

    Regarding the login information I did not ask you to post the credentials here in the thread in fact I have already send you an email asking your WP Admin Credentials so that you can safely provide those information.

    I hope this clears the confusion.
    Kind Regards,
    Skandha

    April 17, 2019 at 2:37 am #170060
    DeeJ
    Participant

    @skandha: Sure, but the email came after the post here. Anyway, we have moved on to a different music theme which seems to be happy with our server. We’ll keep you on our developer resource list for future consideration though, thanks.

    Deej

    September 28, 2019 at 2:12 pm #184656
    Alice Nguyen
    Participant

    I recently purchased the SHUTTER UP PRO theme and need .xml, .dat and .wie files to Import Demo Content, Customizer Settings and Widgets like in the demo.

    September 28, 2019 at 2:16 pm #184657
    Alice Nguyen
    Participant

    Hello,
    I recently purchased the SHUTTER UP PRO theme and need .xml, .dat and .wie files to Import Demo Content, Customizer Settings and Widgets like in the demo.

    thank you

    September 29, 2019 at 3:54 am #184678
    Skandha
    Participant

    @maisonid: Hello there,
    I have emailed you the demo content files along with instruction on how to import them.

    Let me know if this helps you out!
    Kind Regards,
    Skandha

    January 22, 2020 at 6:34 pm #233673
    FireBlast
    Participant

    @skandha can you send me the files regarding the demo of the theme.

    Thanks in advance 🙂

    January 23, 2020 at 2:41 am #233738
    Skandha
    Participant

    @fireblast: Hello there,
    Can you let me know demo content for which theme do you want?

    Kind Regards,
    Skandha

    January 23, 2020 at 11:00 am #233793
    FireBlast
    Participant

    For Euphony @Skandha. Thanks in advance 🙂

    January 24, 2020 at 12:33 am #233865
    Skandha
    Participant

    @fireblast: Hello there,
    To import the demo content please install and activate Catch Themes Demo Import Plugin.
    Then, Go to => Dashboard => Appearance => Catch Themes Demo Import => Then Click Import on the Free Version.

    Let me know if you have any issues importing the demo content.
    Kind Regards,
    Skandha

    February 11, 2020 at 2:05 pm #235767
    Foulchain
    Participant

    Hello Skandha!

    I am experiencing issues importing the demo data for your awesome Rhythm theme. (Internal Server Error (500))
    Would you be able to assist me in any way?

    Thank you

    February 12, 2020 at 12:24 am #235813
    Skandha
    Participant

    @foulchain: Hello there,
    Do you mean Audioman Pro theme? Please post in your site URL.

    Kind Regards,
    Skandha

    February 20, 2020 at 3:21 am #236737
    Foulchain
    Participant

    Sorry, yes I did in fact mean the Audioman theme 😅 I am using the Free version, however.

    I can provide you with the URL in private if needed, but is there any easy solution to the 500-error?

    Thank you!

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