Slider is not working

Tagged: customization, options, slider

This topic has 19 replies, 2 voices, and was last updated 6 years, 7 months ago by jamesmillerlifeology.

Viewing 20 posts - 1 through 20 (of 20 total)

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April 16, 2018 at 9:45 am #139858

jamesmillerlifeology
Participant

Suddenly the slider is not working. It only shows the first photo. When I go to the customize portion of wordpress it only gives me an option of where I will have the slider, featured content and featured grid content, but it does not give me options of what content or categories to use nor other options.

Any thoughts.

April 17, 2018 at 12:03 am #139892

Skandha
Participant

@jamesmillerlifeology: Please post in your site URL.

Regards,
Skandha

April 17, 2018 at 4:02 am #139912

jamesmillerlifeology
Participant

https://www.jamesmillerlifeology.com

April 18, 2018 at 1:10 am #139932

Skandha
Participant

@jamesmillerlifeology: You seem to be using an older version of the theme. Please update the theme to the latest version and let me know if the issue persists.

Regards,
Skandha

April 18, 2018 at 6:51 am #139947

jamesmillerlifeology
Participant

is there a way to manually download the updates since I’m not getting the updates via the dashboard in my wordpress?

April 18, 2018 at 7:24 am #139950

Skandha
Participant

@jamesmillerlifeology: When you purchase a premium theme you get an initial 1 year subscription which means that you can download the updates until a year of purchase date. However, after one year, you will have to renew your subscription manually for the new updates. Since you purchased the theme on April 3rd 2017 your 1 year subscription has expired. Now you will have to renew your subscription manually for the new updates.

Let me know if you have anymore issues.
Regards,
Skandha

April 18, 2018 at 7:39 am #139954

jamesmillerlifeology
Participant

ok, I just bought it again. I downloaded the theme and attempted to upload a “new theme” since I didn’t see any options for update in the current theme of the wordpress dashboard. It didn’t work. Where do I upload the update?

THanks for your help.

April 18, 2018 at 7:56 am #139955

jamesmillerlifeology
Participant

BTW, I have the Disable Update Notifier unchecked, so I hope it automatically sends me the updates in the future.

But until then, I’m not sure how to update it.

April 18, 2018 at 8:20 am #139956

jamesmillerlifeology
Participant

Sorry for so many messages.

I noticed in the faq that there is supposed to be a catch theme updated in the appearance section of the dashboard. I don’t have that option.

April 18, 2018 at 11:00 am #139961

jamesmillerlifeology
Participant

ok, i figured it out. I updated the latest version of the theme. But I am still having the original problem of not having the options to change the slider. After the update the slider is now using all of my posts. i originally had it set to a certain category. Without the options to change the slider it’s moot to keep it active. Any update as to why I don’t have some of these options in the customization area?

Once again, sorry for all of the posts to you. Thanks for the help.

April 19, 2018 at 3:59 am #139989

Skandha
Participant

@jamesmillerlifeology: Can you send me a screen-shot of the Slider options that you are having on your customizer?

Regards,
Skandha

April 19, 2018 at 11:08 am #142510

jamesmillerlifeology
Participant

The options are now back, but the slider is pulling from all categories instead of the one I have assigned. Even when I clear the cache or customize from an incognito browser it still pulls from all categories. I am attaching a screen shot to show what options I have set but they are not working correctly.

I wasn’t sure how to send you the screenshot so I uploaded to my google drive. You can see the photo here: https://drive.google.com/open?id=1n4Rq8TW5cej4R89Ur3ecpTZeQfmlegms

April 24, 2018 at 7:58 am #142707

jamesmillerlifeology
Participant

Any update on this? I now have the options but it does not update when I select one of the categories, but currently displays all of the categories in the slider. I’ve deleted my cache and unplugged all of the plugins to see if one of them is conflicting. If it can’t be fixed I will have to disable the slider… which is a disappointment.

Thanks for your help.

April 25, 2018 at 4:36 am #142750

Skandha
Participant

@jamesmillerlifeology: There seems to be an issue with the featured category slider. Will get back to you soon on this.

Kind Regards,
Skandha

May 7, 2018 at 5:11 pm #145246

jamesmillerlifeology
Participant

Any update on this? I’ve had to deactivate the slider b/c it is posting all the categories instead of just the one I want.

May 9, 2018 at 7:35 am #145364

Skandha
Participant

@jamesmillerlifeology: Hello there, the issue has been resolved. It will be updated in the next theme update.

Kind Regards,
Skandha

May 15, 2018 at 12:05 am #145688

Skandha
Participant

@jamesmillerlifeology: The update has been released. Please check if the issue is resolved.

Kind Regards,
Skandha

May 15, 2018 at 5:36 am #145728

jamesmillerlifeology
Participant

Yes, it worked. Thank you.

I receive updates for the free version Fabulous Fluid, but not the Pro. I manually went to your site, downloaded the theme and then uploaded it. Is it supposed to automatically update in my theme section instead of me manually doing it?

Thanks. again for your help.

May 15, 2018 at 6:37 am #145733

Skandha
Participant

@jamesmillerlifeology: You may have disabled update notifier option. Go to => Appearance => Customize => Theme Options => Update Notifier and check if it is enabled.

Kind Regards,
Skandha

May 15, 2018 at 10:09 am #145774

jamesmillerlifeology
Participant

Thank you.

The box is unchecked. I assume if I check it then it will disable the update notifications.
Any other causes of this?
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