Tagged: customization, options, slider
- This topic has 19 replies, 2 voices, and was last updated 6 years, 3 months ago by
jamesmillerlifeology.
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AuthorPosts
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April 16, 2018 at 9:45 am #139858
jamesmillerlifeology
ParticipantSuddenly the slider is not working. It only shows the first photo. When I go to the customize portion of wordpress it only gives me an option of where I will have the slider, featured content and featured grid content, but it does not give me options of what content or categories to use nor other options.
Any thoughts.
April 17, 2018 at 12:03 am #139892Skandha
Participant@jamesmillerlifeology: Please post in your site URL.
Regards,
SkandhaApril 17, 2018 at 4:02 am #139912April 18, 2018 at 1:10 am #139932Skandha
Participant@jamesmillerlifeology: You seem to be using an older version of the theme. Please update the theme to the latest version and let me know if the issue persists.
Regards,
SkandhaApril 18, 2018 at 6:51 am #139947jamesmillerlifeology
Participantis there a way to manually download the updates since I’m not getting the updates via the dashboard in my wordpress?
April 18, 2018 at 7:24 am #139950Skandha
Participant@jamesmillerlifeology: When you purchase a premium theme you get an initial 1 year subscription which means that you can download the updates until a year of purchase date. However, after one year, you will have to renew your subscription manually for the new updates. Since you purchased the theme on April 3rd 2017 your 1 year subscription has expired. Now you will have to renew your subscription manually for the new updates.
Let me know if you have anymore issues.
Regards,
SkandhaApril 18, 2018 at 7:39 am #139954jamesmillerlifeology
Participantok, I just bought it again. I downloaded the theme and attempted to upload a “new theme” since I didn’t see any options for update in the current theme of the wordpress dashboard. It didn’t work. Where do I upload the update?
THanks for your help.
April 18, 2018 at 7:56 am #139955jamesmillerlifeology
ParticipantBTW, I have the Disable Update Notifier unchecked, so I hope it automatically sends me the updates in the future.
But until then, I’m not sure how to update it.
April 18, 2018 at 8:20 am #139956jamesmillerlifeology
ParticipantSorry for so many messages.
I noticed in the faq that there is supposed to be a catch theme updated in the appearance section of the dashboard. I don’t have that option.
April 18, 2018 at 11:00 am #139961jamesmillerlifeology
Participantok, i figured it out. I updated the latest version of the theme. But I am still having the original problem of not having the options to change the slider. After the update the slider is now using all of my posts. i originally had it set to a certain category. Without the options to change the slider it’s moot to keep it active. Any update as to why I don’t have some of these options in the customization area?
Once again, sorry for all of the posts to you. Thanks for the help.
April 19, 2018 at 3:59 am #139989Skandha
Participant@jamesmillerlifeology: Can you send me a screen-shot of the Slider options that you are having on your customizer?
Regards,
SkandhaApril 19, 2018 at 11:08 am #142510jamesmillerlifeology
ParticipantThe options are now back, but the slider is pulling from all categories instead of the one I have assigned. Even when I clear the cache or customize from an incognito browser it still pulls from all categories. I am attaching a screen shot to show what options I have set but they are not working correctly.
I wasn’t sure how to send you the screenshot so I uploaded to my google drive. You can see the photo here: https://drive.google.com/open?id=1n4Rq8TW5cej4R89Ur3ecpTZeQfmlegms
April 24, 2018 at 7:58 am #142707jamesmillerlifeology
ParticipantAny update on this? I now have the options but it does not update when I select one of the categories, but currently displays all of the categories in the slider. I’ve deleted my cache and unplugged all of the plugins to see if one of them is conflicting. If it can’t be fixed I will have to disable the slider… which is a disappointment.
Thanks for your help.
April 25, 2018 at 4:36 am #142750Skandha
Participant@jamesmillerlifeology: There seems to be an issue with the featured category slider. Will get back to you soon on this.
Kind Regards,
SkandhaMay 7, 2018 at 5:11 pm #145246jamesmillerlifeology
ParticipantAny update on this? I’ve had to deactivate the slider b/c it is posting all the categories instead of just the one I want.
May 9, 2018 at 7:35 am #145364Skandha
Participant@jamesmillerlifeology: Hello there, the issue has been resolved. It will be updated in the next theme update.
Kind Regards,
SkandhaMay 15, 2018 at 12:05 am #145688Skandha
Participant@jamesmillerlifeology: The update has been released. Please check if the issue is resolved.
Kind Regards,
SkandhaMay 15, 2018 at 5:36 am #145728jamesmillerlifeology
ParticipantYes, it worked. Thank you.
I receive updates for the free version Fabulous Fluid, but not the Pro. I manually went to your site, downloaded the theme and then uploaded it. Is it supposed to automatically update in my theme section instead of me manually doing it?
Thanks. again for your help.
May 15, 2018 at 6:37 am #145733Skandha
Participant@jamesmillerlifeology: You may have disabled update notifier option. Go to => Appearance => Customize => Theme Options => Update Notifier and check if it is enabled.
Kind Regards,
SkandhaMay 15, 2018 at 10:09 am #145774jamesmillerlifeology
ParticipantThank you.
The box is unchecked. I assume if I check it then it will disable the update notifications.
Any other causes of this? -
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