Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • February 18, 2018 at 9:22 am #131799
    phantomcowboys
    Participant

    I’ve CT Instagram set up with Rockstar Pro – a few months ago, without any changes by myself the widget stopped displaying images, though it was still picking up and publishing the text of Instagram posts from the relevant account, so it’s not the feed itself.

    I’ve tried the following:

    • Updated rockstar pro theme
    • removed all custom css relating to the widget
    • tested the widget with another Instagram account (same thing)

      • I cannot update the CT Instagram widget itself, it being wrapped in the Rockstar Pro theme. I don’t really want to try the new CT Instgram plugin or similar unless 100% necessary as this is part of a paid-for theme, DID work and should still work!

    February 18, 2018 at 11:35 pm #131838
    tikaram
    Participant

    @phantomcowboys : Please post in your site URL with CT: Instagram widget enabled.

    Regards,
    Tikaram

    February 19, 2018 at 7:26 am #131894
    phantomcowboys
    Participant

    http://www.thephantomcowboys.com

    February 20, 2018 at 3:21 am #131952
    tikaram
    Participant

    @phantomcowboys : Can you please let me know where you have enabled the widget on your site. I could not locate the instagram widget on your site. There are lost of widget areas where you can add the widget, it would be helpful if you could assist me to locate the widget.

    Regards,
    Tikaram

    February 23, 2018 at 11:36 am #132248
    mariacals
    Participant

    Hi,
    i’m having the same issue here.
    URL: http://www.noclass.rocks
    Widget is enabled on footer.

    February 23, 2018 at 11:49 am #132253
    phantomcowboys
    Participant

    HI thanks for your responses. I fixed the issue myself by chance more than skill – by removing the CT Instagram widget (having updated the Rockstar Pro theme) then re-adding it. You can see it now on the homepage https://thephantomcowboys.com

    February 26, 2018 at 1:57 am #132370
    tikaram
    Participant

    @mariacals : You are using an older version of the theme. Please update your theme to the latest version and the issue will be resolved.

    Regards,
    Tikaram

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Viewing 7 posts - 1 through 7 (of 7 total)
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